Create a bespoke document in minutes, Â or upload and review your own.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Marketing Service Level Agreement
1. Parties: Identification and details of the service provider and client
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of marketing services to be provided
5. Service Levels: Specific, measurable performance metrics and standards
6. Response Times: Agreed timeframes for different types of marketing activities and responses
7. Responsibilities: Detailed obligations of both service provider and client
8. Compliance Requirements: Compliance with Danish marketing laws, GDPR, and other relevant regulations
9. Reporting and Review: Regular reporting requirements and performance review processes
10. Payment Terms: Fees, payment schedule, and billing procedures
11. Term and Termination: Duration of agreement and termination provisions
12. Intellectual Property: Ownership and usage rights of marketing materials and content
13. Confidentiality: Protection of confidential information and trade secrets
14. Liability and Indemnification: Limitation of liability and indemnification provisions
15. General Provisions: Standard legal clauses including governing law, notices, and amendments
1. Social Media Management: Specific provisions for social media marketing services, include when social media management is part of the scope
2. Content Creation: Detailed terms for content creation services, include when content creation is a key service component
3. SEO Services: Specific provisions for search engine optimization services, include when SEO is part of the scope
4. Crisis Management: Procedures for handling marketing-related crises, include for high-profile clients or sensitive industries
5. International Marketing: Additional provisions for cross-border marketing activities, include when services extend beyond Denmark
6. Data Processing Agreement: Detailed GDPR compliance terms, include when significant personal data processing is involved
7. Subcontractor Requirements: Terms governing the use of subcontractors, include when subcontractors will be used
8. Service Credits: Financial compensation scheme for missed service levels, include for high-value contracts
1. Schedule A - Service Level Metrics: Detailed breakdown of all service level metrics and measurement methodologies
2. Schedule B - Fee Schedule: Detailed pricing structure and payment terms
3. Schedule C - Approved Marketing Channels: List of approved marketing channels and platforms
4. Schedule D - Brand Guidelines: Client's branding requirements and guidelines
5. Schedule E - Response Time Matrix: Detailed response times for different types of services and priorities
6. Schedule F - Reporting Templates: Standard templates for regular performance reporting
7. Appendix 1 - Key Personnel: List of key team members and their roles
8. Appendix 2 - Technical Requirements: Technical specifications and requirements for service delivery
9. Appendix 3 - Compliance Checklist: Checklist of regulatory compliance requirements
Authors
Find the exact document you need
Download our whitepaper on the future of AI in Legal
³Ò±ð²Ô¾±±ð’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our for more details and real-time security updates.
Read our Privacy Policy.