Your data doesn't train Genie's AI
You keep IP ownership of your information
1. Parties: Identification and details of the service provider and client
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of marketing services to be provided
5. Service Levels and KPIs: Specific performance metrics, targets, and measurement methods
6. Obligations of the Service Provider: Detailed responsibilities and commitments of the marketing service provider
7. Client Responsibilities: Obligations of the client, including provision of materials and approvals
8. Data Protection and Privacy: GDPR compliance measures and data handling requirements
9. Fees and Payment Terms: Pricing, payment schedule, and related financial terms
10. Intellectual Property Rights: Ownership and usage rights of marketing materials and content
11. Confidentiality: Protection of confidential information and trade secrets
12. Term and Termination: Duration of agreement and termination provisions
13. Liability and Indemnification: Limitation of liability and indemnification obligations
14. Force Majeure: Provisions for unforeseen circumstances and their handling
15. Governing Law and Jurisdiction: Specification of Belgian law and jurisdiction
16. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Compliance with Industry Standards: Include when specific industry regulations or standards must be followed
2. Social Media Management: Include when services involve social media platform management
3. Crisis Management: Include when emergency response and reputation management services are required
4. Content Creation Rights: Include when the agreement involves creation of specific content or campaigns
5. Third-Party Vendor Management: Include when external vendors or tools will be used in service delivery
6. International Marketing Provisions: Include when marketing activities extend beyond Belgium
7. Performance Penalties: Include when specific penalties for missing KPIs are required
8. Brand Guidelines Compliance: Include when strict adherence to client brand guidelines is crucial
1. Schedule A - Service Level Specifications: Detailed breakdown of service levels, KPIs, and measurement methodologies
2. Schedule B - Fee Schedule: Detailed pricing structure, including rates for different services
3. Schedule C - Approved Marketing Channels: List of approved marketing channels and platforms
4. Schedule D - Reporting Requirements: Specific reporting formats, frequencies, and requirements
5. Schedule E - Contact Details and Escalation Matrix: Key personnel and escalation procedures
6. Appendix 1 - Data Processing Agreement: GDPR-compliant data processing terms and procedures
7. Appendix 2 - Brand Guidelines: Client's branding requirements and guidelines
8. Appendix 3 - Campaign Approval Process: Workflow for campaign approval and implementation
Retail
E-commerce
Financial Services
Technology
Healthcare
Manufacturing
Professional Services
Hospitality
Consumer Goods
Telecommunications
Entertainment
Education
Real Estate
Automotive
Non-profit Organizations
Marketing
Legal
Procurement
Compliance
Finance
Digital
Brand Management
Content Creation
Social Media
Analytics
Client Services
Marketing Operations
Risk Management
Marketing Technology
Chief Marketing Officer
Marketing Director
Brand Manager
Digital Marketing Manager
Marketing Operations Manager
Procurement Manager
Legal Counsel
Compliance Officer
Contract Manager
Account Director
Client Services Manager
Marketing Analytics Manager
Campaign Manager
Content Strategy Director
Social Media Manager
Marketing Technology Manager
Find the exact document you need
SLA Cloud Service
Belgian law-governed Service Level Agreement for cloud services, defining service standards and obligations while ensuring compliance with Belgian and EU regulations.
SLA Agreement IT Services
Belgian law-governed Service Level Agreement defining IT service delivery standards, performance metrics, and compliance requirements.
Business Term SLA
A Belgian law-governed Service Level Agreement defining business service standards, performance metrics, and remedies for service delivery.
Monitoring Service Level Agreement
Belgian law-compliant Service Level Agreement template for monitoring services, incorporating EU regulatory requirements and performance measurement frameworks.
4 Hour SLA
Belgian law-governed Service Level Agreement establishing a 4-hour response time commitment for critical services, including monitoring, reporting, and remedies.
Team Slas
Belgian-law governed Team Service Level Agreement defining internal service standards and performance metrics while ensuring compliance with local employment regulations.
Sla (Retail)
Belgian retail Service Level Agreement template ensuring compliant service delivery standards and consumer protection under Belgian and EU law.
Default SLA
A Belgian law-governed Service Level Agreement defining service standards, performance metrics, and delivery requirements between contracting parties.
Basic SLA
A Belgian law-governed Service Level Agreement defining core service standards, performance metrics, and mutual obligations between provider and customer.
SLA Itsm
Belgian-law governed IT Service Management SLA defining service levels, performance metrics, and mutual obligations for IT service delivery.
SLA Call
A Belgian law-governed Service Level Agreement defining performance metrics and standards for call-related services, including response times and quality requirements.
Service Level Agreement Software
A Belgian-law governed agreement defining software service delivery standards, performance metrics, and support obligations, compliant with Belgian and EU regulations.
Improved SLA
An enhanced Service Level Agreement under Belgian law defining detailed service performance standards, metrics, and remedies between service provider and customer.
Common SLA
A Belgian law-governed agreement defining service levels, performance metrics, and responsibilities between service provider and customer, ensuring compliance with Belgian and EU regulations.
Benefit Of Service Level Agreement
Belgian law-governed agreement defining service levels, performance metrics, and quality standards for service delivery, with associated benefits and remedies.
Average SLA
A Belgian law-governed Service Level Agreement defining service standards, performance metrics, and obligations between provider and customer.
SLA Delivery Time
Belgian-law governed Service Level Agreement establishing delivery time commitments and performance metrics, with specific focus on measurement and compliance standards.
Simple SLA
A Belgian law-governed Service Level Agreement defining service standards, performance metrics, and mutual obligations between service provider and customer.
99.999 SLA
Belgian law-governed 99.999% Service Level Agreement template for mission-critical services with stringent availability requirements.
SLA Training
A Belgian law-governed Service Level Agreement establishing performance metrics and quality standards for professional training services delivery.
SLA 8x5
Belgian law-governed Service Level Agreement for 8x5 business hours service delivery, defining performance standards and operational parameters.
Shipping SLA
Belgian law-governed Service Level Agreement for shipping services, defining performance standards and operational requirements in compliance with national and EU regulations.
Security Level Agreement
A Belgian law-governed agreement establishing security standards and requirements between parties, incorporating EU and Belgian regulatory compliance measures.
Quality SLA
A Belgian law-governed agreement defining measurable service quality standards, performance metrics, and compliance requirements for service delivery.
Monthly SLA
Belgian law-compliant monthly Service Level Agreement template defining service standards and performance metrics with associated remedies.
Easy SLA
A simplified Service Level Agreement under Belgian law that establishes basic service standards and performance metrics between provider and customer.
Demo SLA
A Belgian law-compliant demonstration SLA template defining service levels, metrics, and obligations between service providers and recipients.
Computer SLA
Belgian-law governed Computer Service Level Agreement defining IT service delivery standards and performance metrics, compliant with local and EU regulations.
Compute SLA
Belgian law-governed Service Level Agreement for compute services, defining performance standards and service guarantees for cloud computing infrastructure.
Cloud Storage SLA
Belgian-law governed Service Level Agreement for cloud storage services, defining service standards and compliance with local and EU regulations.
Bandwidth SLA
A Belgian law-governed Service Level Agreement for bandwidth services, establishing performance metrics and service standards in compliance with Belgian and EU regulations.
24 Hour SLA
A Belgian law-governed Service Level Agreement establishing terms for 24-hour service availability, response times, and performance metrics.
Service Level Agreement For It Support
A Belgian law-governed agreement defining IT support service levels, performance metrics, and mutual obligations between provider and client.
SLA Outsourcing Services
Belgian law-governed service level agreement for outsourcing services, defining performance standards and operational requirements between provider and customer.
SLA For Api
Belgian-law governed Service Level Agreement defining terms, conditions, and performance standards for API service provision and consumption.
SLA Communication
Belgian-law governed Service Level Agreement for communication services, defining performance standards and service expectations while ensuring compliance with local telecommunications regulations and EU data protection requirements.
Service Based SLA
Belgian law-governed Service Level Agreement defining service delivery terms, performance metrics, and compliance requirements.
Global SLA
Belgian law-governed service level agreement for global service delivery, establishing performance metrics and operational standards across jurisdictions.
Generic SLA
Belgian law-compliant Service Level Agreement template for defining service standards, metrics, and performance requirements.
External SLA
Belgian law-governed Service Level Agreement defining service delivery standards, performance metrics, and compliance requirements between provider and customer.
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it


.png)