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Receptionist Self Evaluation Form Template for Singapore

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Key Requirements PROMPT example:

Receptionist Self Evaluation Form

"I need a Receptionist Self Evaluation Form for our Singapore office that focuses heavily on customer service metrics and language proficiency (Mandarin and English), as we're expanding our international client base in March 2025."

Document background
The Receptionist Self Evaluation Form is a crucial document used in Singapore's professional environment for systematic performance assessment and career development. It enables receptionists to reflect on their achievements, identify areas for improvement, and document their contributions to the organization. This form aligns with Singapore's Employment Act requirements and TAFEP guidelines, ensuring fair and objective evaluation processes. It typically precedes formal performance reviews and helps in setting future goals and development plans.
Suggested Sections

1. Employee Information: Basic details including name, position, department, and evaluation period

2. Core Competencies Assessment: Evaluation of key receptionist skills including communication, organization, and customer service

3. Performance Metrics: Quantitative measures of performance including call handling, visitor management

4. Goals Achievement: Review of previously set goals and their completion status

5. Self-Assessment Summary: Overall self-evaluation of performance and achievements

Optional Sections

1. Training and Development: Review of completed training and future development needs - use when there's a formal training program in place

2. Additional Responsibilities: Assessment of any duties beyond standard role - use when employee has taken on extra responsibilities

3. Language Skills: Evaluation of multiple language capabilities - use when position requires multiple language proficiency

Suggested Schedules

1. Performance Metrics Data: Detailed statistics of quantifiable performance indicators

2. Training Certificates: Copies of relevant certifications obtained during evaluation period

3. Previous Evaluation Summary: Copy of last evaluation for progress comparison

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions

























Clauses

























Industries

Employment Act (Chapter 91): Primary legislation setting out basic terms and working conditions, including performance evaluation guidelines and employee assessment documentation requirements in Singapore

Personal Data Protection Act (PDPA): Legislation governing the collection, use, and disclosure of personal data, including requirements for consent and data storage in employee evaluations

Workplace Safety and Health Act: Law concerning workplace safety requirements, relevant for safety-related performance metrics and emergency response evaluation in receptionist roles

Fair Employment Practices (TAFEP Guidelines): Guidelines from Tripartite Alliance for Fair Employment Practices ensuring non-discriminatory evaluation criteria and objective performance measurements

Skills Development Levy Act: Legislation relevant for skills assessment, training and development evaluation, and continuous improvement metrics in employee evaluations

Industrial Relations Act: Law governing union relations and ensuring compliance with collective agreements and fair evaluation processes in unionized workplaces

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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