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Client Acknowledgement Form for Indonesia

Client Acknowledgement Form Template for Indonesia

A comprehensive legal document governed by Indonesian law that formalizes a client's understanding and acceptance of specific terms, conditions, risks, or disclosures. This form serves as documented evidence of the client's informed consent and acknowledgment of various aspects of the business relationship, service provision, or transaction details. The document incorporates requirements from Indonesian civil law, consumer protection regulations, and where applicable, sector-specific regulatory requirements, particularly those issued by the Indonesian Financial Services Authority (OJK).

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What is a Client Acknowledgement Form?

The Client Acknowledgement Form is a critical document used in Indonesian business operations to establish clear documentation of a client's understanding and acceptance of specific aspects of a business relationship or transaction. This document is particularly important in regulated industries where proof of disclosure and client understanding is mandatory under Indonesian law. The form typically includes client identification details, specific acknowledgments, risk disclosures, and data protection consents, all aligned with Indonesian regulatory requirements including the Civil Code, Consumer Protection Law, and relevant OJK regulations. It serves as a risk management tool and helps ensure compliance with regulatory obligations while protecting both the service provider and the client by clearly documenting what has been disclosed and acknowledged.

What sections should be included in a Client Acknowledgement Form?

1. Client Information: Details of the client including full name, identification number, address, and contact information

2. Company Information: Details of the company/service provider obtaining the acknowledgment

3. Purpose of Acknowledgment: Clear statement of why this acknowledgment is being obtained and its scope

4. Declarations and Acknowledgments: List of specific items the client is acknowledging understanding of or agreeing to

5. Data Privacy Consent: Client's consent for data collection and processing as per Indonesian data protection laws

6. Signature Block: Space for client signature, date, and witness signature if required

What sections are optional to include in a Client Acknowledgement Form?

1. Risk Disclosures: Required when acknowledging understanding of specific risks, particularly in financial services

2. Electronic Consent: Required when the form will be executed electronically, confirming acceptance of electronic signature

3. Language Declaration: Required when the form is bilingual, acknowledging understanding in preferred language

4. Professional Advice Declaration: Optional section confirming whether client has sought independent professional advice

5. Regulatory Disclosures: Required for regulated industries, acknowledging understanding of specific regulatory requirements

What schedules should be included in a Client Acknowledgement Form?

1. Schedule A - Services Description: Detailed list of services being acknowledged, if applicable

2. Schedule B - Risk Factors: Comprehensive list of risks being acknowledged, particularly important for financial services

3. Schedule C - Fee Schedule: Details of fees and charges being acknowledged, if applicable

4. Appendix 1 - Terms and Conditions: Copy of relevant terms and conditions being acknowledged

5. Appendix 2 - Required Documents: List of supporting documents provided or required from the client

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Indonesia

Publisher

Ƶ

Cost

Free to use
Relevant legal definitions
































Clauses




















Relevant Industries

Financial Services

Banking

Insurance

Investment Management

Professional Services

Legal Services

Healthcare

Real Estate

Education

Technology Services

Consulting

Retail Banking

Wealth Management

Corporate Advisory

Relevant Teams

Legal

Compliance

Risk Management

Client Relations

Operations

Customer Service

Sales

Business Development

Regulatory Affairs

Product Development

Account Management

Relevant Roles

Compliance Officer

Legal Counsel

Risk Manager

Client Relations Manager

Account Manager

Business Development Manager

Operations Manager

Regulatory Affairs Director

Company Secretary

Customer Service Manager

Sales Director

Product Manager

Branch Manager

Relationship Manager

Industries





Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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