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The Order Acknowledgement Form is a critical business document used in Indonesian commercial transactions to formally confirm the receipt and acceptance of a customer's purchase order. This document is essential in establishing clear communication between parties and creating a documented trail of the transaction. It typically follows the receipt of a purchase order and precedes the actual delivery of goods or services. The form should comply with Indonesian commercial law requirements, particularly the Law No. 7 of 2014 on Trade and relevant provisions of the Indonesian Civil Code. It contains crucial information such as order details, pricing, delivery terms, and payment conditions, serving as a binding confirmation of the agreed terms between the supplier and customer. The document is particularly important in scenarios where detailed order tracking and confirmation are necessary for compliance, audit, or operational purposes.

1. Order Reference Details: Purchase order number, date received, and any customer reference numbers

2. Customer Information: Complete details of the customer including name, address, and contact information

3. Order Details Confirmation: Itemized list of products/services ordered, quantities, prices, and specifications as received in the purchase order

4. Delivery Information: Confirmed delivery date, shipping method, and delivery address

5. Payment Terms: Confirmation of agreed payment terms, method, and any special payment conditions

6. Total Order Value: Breakdown of costs including subtotal, taxes, shipping costs, and total amount