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Shared Services Agreement Template for Denmark

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Key Requirements PROMPT example:

Shared Services Agreement

Document background
This Shared Services Agreement template is designed for use under Danish law when establishing or formalizing shared service arrangements between organizations or within corporate groups. It provides a comprehensive framework for centralizing and standardizing support functions such as IT, HR, finance, procurement, or other business processes. The document incorporates requirements from Danish contract law, EU regulations (particularly GDPR), and industry best practices. It is particularly useful for organizations looking to achieve economies of scale, improve service quality, and standardize processes while maintaining clear accountability and governance structures. The agreement includes detailed provisions for service delivery, performance measurement, cost allocation, and risk management, making it suitable for both simple and complex shared services arrangements.
Suggested Sections

1. Parties: Identification of the service provider and service recipient(s), including company details and registration numbers

2. Background: Context of the agreement, relationship between parties, and general purpose of the shared services arrangement

3. Definitions and Interpretation: Key terms used throughout the agreement, interpretation rules, and order of precedence

4. Services Scope: Detailed description of services to be provided, service categories, and general service obligations

5. Service Levels and KPIs: Performance standards, measurement criteria, and reporting requirements

6. Charges and Payment: Pricing structure, payment terms, invoicing procedures, and cost allocation methods

7. Governance and Management: Service management structure, reporting lines, escalation procedures, and review processes

8. Data Protection and Security: GDPR compliance, data processing terms, security requirements, and confidentiality obligations

9. Staff and Resources: Personnel obligations, key staff provisions, training requirements, and resource management

10. Intellectual Property Rights: Ownership and licensing of IP, including pre-existing IP and newly created IP

11. Liability and Indemnities: Risk allocation, limitation of liability, and indemnification provisions

12. Term and Termination: Duration, renewal options, termination rights, and consequences of termination

13. Exit and Migration: Exit planning, knowledge transfer, and transition assistance obligations

14. General Provisions: Standard boilerplate clauses including governing law, jurisdiction, force majeure, and notices

Optional Sections

1. Change Control: Procedures for managing changes to services or agreement terms - include if services are likely to evolve significantly

2. Business Continuity and Disaster Recovery: Recovery procedures and continuity planning - include for critical services

3. Compliance and Audit Rights: Regulatory compliance obligations and audit provisions - include for regulated industries

4. Asset Transfer: Terms for transfer of assets between parties - include if physical or digital assets are being transferred

5. Third Party Rights: Rights of third parties under the agreement - include if services affect third party beneficiaries

6. Insurance: Insurance requirements and obligations - include for high-risk services

7. Anti-corruption and Ethics: Compliance with anti-corruption laws and ethical standards - include for international arrangements

8. Environmental Compliance: Environmental obligations and sustainability requirements - include if environmentally sensitive

9. Subcontracting: Terms for appointment and management of subcontractors - include if subcontracting is anticipated

Suggested Schedules

1. Service Description: Detailed specifications of each service category and delivery requirements

2. Service Levels and KPIs: Detailed performance metrics, measurement methods, and service credit regime

3. Charges: Detailed pricing structure, rate cards, and cost allocation methodology

4. Governance Procedures: Detailed governance framework, meeting schedules, and reporting requirements

5. Data Processing Agreement: Detailed GDPR-compliant data processing terms and security requirements

6. Staff and Key Personnel: Details of key staff, roles, responsibilities, and any TUPE implications

7. Form of Service Request: Template for requesting additional or modified services

8. Business Continuity Plan: Detailed continuity and disaster recovery procedures

9. Exit Plan: Detailed exit management and transition procedures

10. Authorized Subcontractors: List of approved subcontractors and their roles

Authors

Relevant legal definitions








































































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Relevant Industries
Relevant Teams
Relevant Roles
Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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