Document background
The Cancellation Letter to Customer is a crucial business document used in the Danish market to formally terminate services or contractual relationships with customers. It serves as an official record of contract termination and must comply with Danish consumer protection laws, including the Danish Contracts Act (Aftaleloven) and Consumer Contracts Act (Forbrugeraftaleloven). This document is typically used when either the business needs to terminate services or when processing customer-initiated cancellations. The letter should include essential information such as customer details, contract references, effective termination date, final payment details, and any necessary next steps. It's particularly important to ensure the language is clear and unambiguous, meeting Danish requirements for business communications while maintaining professional courtesy.
