Purchase Cancellation Letter

Purchase Cancellation Letter Template for Singapore

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Key Requirements PROMPT example:

"I need a Purchase Cancellation Letter for a defective laptop bought from TechStore Singapore last week, requesting a full refund of SGD 2,500 and including photos of the damage, to be submitted by January 15, 2025."

Document background

The Purchase Cancellation Letter is a crucial document used when a buyer needs to formally withdraw from a purchase agreement in Singapore. It should be used within the cooling-off period if applicable, or when there are valid grounds for cancellation under Singapore law. The letter serves multiple purposes: documenting the cancellation request, stating the grounds for cancellation, requesting a refund, and creating a paper trail for legal purposes. It must comply with Singapore's Consumer Protection (Fair Trading) Act and related regulations, particularly regarding cancellation rights and refund procedures.

Suggested Sections

1. Sender's Details: Full name, address, and contact information of the person cancelling

2. Recipient's Details: Company/seller's name, address, and relevant department

3. Order Information: Order number, date, and product details

4. Cancellation Statement: Clear statement of intention to cancel the purchase

5. Reason for Cancellation: Brief explanation of cancellation grounds

6. Refund Request: Details of payment made and refund expectations

Optional Sections

1. Product Return Details: Information about returning goods, if already received

2. Supporting Documentation: Reference to attached receipts or relevant documents

3. Deadline Reference: Mention of cancellation period/policy

Suggested Schedules

1. Original Purchase Receipt: Proof of purchase and payment

2. Order Confirmation: Copy of original order confirmation

3. Product Photos: If cancellation is due to product defects

Authors

Alex Denne

Head of Growth (Open Source Law) @ ��Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co

Relevant legal definitions

Clauses

Relevant Industries

Retail
E-commerce
Services
Manufacturing
Consumer Electronics

Relevant Teams

Customer Service
Legal
Sales
Operations
Finance

Relevant Roles

Customer Service Manager
Retail Manager
Sales Administrator
Operations Manager
Legal Counsel

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Let's create your Purchase Cancellation Letter

Authors

Alex Denne

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