Document background
A Purchase Cancellation Letter is an essential business document used to formally communicate the intention to cancel a purchase of goods or services. This document is particularly relevant in Hong Kong's business environment, where it must comply with specific local legislation including the Sale of Goods Ordinance and Consumer Goods Safety Ordinance. It is typically used when a buyer needs to cancel a purchase due to various reasons such as defective products, delayed delivery, or change of mind (where permitted by law). The letter should include crucial information such as purchase details, reason for cancellation, and refund request details. In Hong Kong's commercial context, this document serves both legal and practical purposes, providing a clear record of the cancellation request while protecting the rights of both parties involved in the transaction.
