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1. Employee Information: Basic details including employee name, ID number, hire date, and evaluation period
2. Evaluator Information: Details of the supervisor/manager conducting the evaluation
3. Core Skills Assessment: Evaluation of fundamental barista skills including coffee preparation, equipment operation, and drink recipe knowledge
4. Food Safety & Hygiene: Assessment of compliance with food safety regulations and cleanliness standards
5. Customer Service: Evaluation of customer interaction, communication skills, and service quality
6. Operations & Efficiency: Assessment of speed, multitasking ability, and workflow management
7. Scoring Guide: Explanation of the rating scale and scoring criteria
8. Overall Performance Rating: Final score calculation and performance level determination
9. Comments & Feedback: Space for detailed feedback and specific examples
10. Action Plan: Development goals and improvement strategies
11. Signatures: Space for employee and evaluator signatures, date, and acknowledgment
1. Language Proficiency: Assessment of language skills for locations serving international customers
2. Cash Handling: Evaluation of financial transaction accuracy for baristas with cashier duties
3. Training Capabilities: Assessment of ability to train new staff, for senior baristas
4. Specialty Coffee Knowledge: Advanced coffee knowledge evaluation for specialty coffee shops
5. Team Leadership: Leadership assessment for baristas in shift supervisor roles
1. Appendix A: Skill Competency Checklist: Detailed checklist of required technical skills and proficiency levels
2. Appendix B: Coffee Drink Quality Standards: Specific criteria for evaluating coffee preparation and presentation
3. Appendix C: Food Safety Compliance Checklist: Detailed checklist of food safety and hygiene requirements
4. Appendix D: Performance Improvement Plan Template: Standard template for documenting improvement goals and timelines
5. Appendix E: Equipment Operation Standards: Checklist for proper equipment handling and maintenance procedures
Food & Beverage
Hospitality
Retail
Restaurant
Cafe Operations
Hotel Services
Quick Service Restaurants
Specialty Coffee
Human Resources
Operations
Food & Beverage
Quality Assurance
Training & Development
Customer Service
Store Operations
Barista
Senior Barista
Shift Supervisor
Cafe Manager
Food & Beverage Manager
Operations Manager
HR Manager
Training Manager
Quality Assurance Specialist
Store Manager
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