The Barista Evaluation Form serves as a standardized tool for assessing and documenting the performance of baristas in Canadian food service establishments. This document is designed to be used during regular performance reviews, typically conducted quarterly or bi-annually, and provides a comprehensive framework for evaluating both technical and soft skills essential to the role. The form incorporates relevant Canadian food safety standards, employment regulations, and industry best practices, making it suitable for businesses across all provinces and territories. It includes essential evaluation criteria such as beverage preparation techniques, customer service skills, food safety compliance, and operational efficiency, while also providing space for developmental feedback and action planning.
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1. Employee Information: Basic details including employee name, ID number, hire date, and evaluation period
2. Evaluator Information: Details of the supervisor/manager conducting the evaluation
3. Performance Rating Scale: Clear explanation of the rating system used (e.g., 1-5 scale with definitions)
4. Technical Skills Assessment: Evaluation of coffee preparation techniques, equipment operation, and product knowledge
5. Customer Service Skills: Assessment of customer interaction, communication, and service delivery
6. Food Safety & Hygiene: Evaluation of compliance with food safety regulations and cleanliness standards
7. Operational Efficiency: Assessment of speed, multitasking ability, and workflow management
8. Team Collaboration: Evaluation of teamwork, communication with colleagues, and shift coordination
9. Overall Performance Summary: General assessment of overall performance and key achievements
10. Development Plan: Identified areas for improvement and specific action items
11. Acknowledgment: Signatures from both evaluator and employee confirming review of evaluation
1. Sales Performance: Optional section for locations tracking individual sales metrics or upselling performance
2. Specialty Certifications: For tracking additional certifications or specialized training completed
3. Language Skills: For locations where multiple language capabilities are relevant
4. Opening/Closing Duties: For employees who have responsibilities in opening or closing the establishment
5. Leadership Skills: For employees being considered for or currently in lead barista/supervisory roles
1. Appendix A: Detailed Skills Checklist: Comprehensive checklist of all required technical skills and procedures
2. Appendix B: Coffee Knowledge Assessment: Detailed evaluation of coffee knowledge including origins, roasts, and preparation methods
3. Appendix C: Equipment Operation Checklist: Detailed assessment of proficiency with various equipment and maintenance procedures
4. Appendix D: Health and Safety Compliance Checklist: Detailed evaluation of adherence to health and safety protocols
5. Schedule 1: Performance Improvement Plan Template: Template for documenting specific improvement goals and timelines if needed
Relevant legal definitions
Clauses
Relevant Industries
Food Service
Hospitality
Retail
Coffee and Beverage Industry
Restaurant Industry
Hotel and Accommodation
Cafe Operations
Quick Service Restaurants
Relevant Teams
Human Resources
Operations
Food Service
Training and Development
Quality Assurance
Customer Service
Front of House
Management
Relevant Roles
Barista
Lead Barista
Cafe Manager
Coffee Shop Supervisor
Food Service Manager
Restaurant Manager
Cafe Owner
Human Resources Manager
Training Coordinator
Quality Assurance Specialist
Food and Beverage Manager
Operations Manager
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