Ƶ

Service Evaluation for Indonesia

Service Evaluation Template for Indonesia

A comprehensive legal agreement governed by Indonesian law that establishes the framework, methodology, and terms for evaluating services provided by one party to another. The document outlines evaluation criteria, timelines, responsibilities, and reporting requirements while ensuring compliance with Indonesian Civil Code and relevant sector-specific regulations. It includes provisions for confidentiality, data protection, and dispute resolution mechanisms specific to the Indonesian jurisdiction, incorporating both local business practices and international service evaluation standards where applicable.

Your data doesn't train Genie's AI

You keep IP ownership of your information

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Download a Standard Template

4.6 / 5
4.8 / 5
Access for free
OR

Alternatively: Run an advanced review of an existing
Service Evaluation

Let Ƶ's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.

What is a Service Evaluation?

The Service Evaluation contract is essential for organizations operating in Indonesia that need to formally assess and document the quality, effectiveness, and compliance of services provided. This document is typically used when a structured evaluation of service delivery is required, whether for regulatory compliance, quality assurance, or performance management purposes. It incorporates Indonesian legal requirements, including compliance with the Civil Code (KUHPer) and relevant sector-specific regulations, while providing a comprehensive framework for evaluation methodology, criteria, and reporting. The agreement is particularly relevant in cases where service quality metrics need to be formally documented, where there are significant financial implications tied to service performance, or where regulatory compliance requires formal service assessment procedures.

What sections should be included in a Service Evaluation?

1. Parties: Identification of the evaluating entity and the service provider being evaluated

2. Background: Context of the service relationship and purpose of the evaluation

3. Definitions: Key terms used throughout the agreement including evaluation metrics and technical terminology

4. Scope of Evaluation: Detailed description of services to be evaluated and evaluation boundaries

5. Evaluation Methodology: Process, criteria, and methods to be used in conducting the evaluation

6. Rights and Obligations: Responsibilities and rights of both parties during the evaluation process

7. Timeline and Milestones: Schedule of evaluation activities and delivery dates

8. Confidentiality: Protection of sensitive information disclosed during the evaluation process

9. Intellectual Property: Ownership and usage rights of evaluation results and methodologies

10. Payment Terms: Fees, payment schedule, and related financial terms for the evaluation service

11. Term and Termination: Duration of the agreement and conditions for early termination

12. Governing Law: Confirmation of Indonesian law application and jurisdiction

13. Dispute Resolution: Process for handling disagreements about the evaluation or its results

14. Signatures: Execution block for all parties

What sections are optional to include in a Service Evaluation?

1. Force Majeure: Provisions for circumstances preventing evaluation completion, used when evaluation spans longer periods

2. Insurance: Insurance requirements, included when evaluation involves high-risk or high-value services

3. Data Protection: Specific data handling requirements, needed when evaluation involves personal or sensitive data

4. Third Party Rights: Rights of external stakeholders, included when evaluation affects or requires input from third parties

5. Site Access: Rules for physical access to premises, needed for on-site evaluations

6. Language: Language requirements for documentation, included in cases of international parties

7. Subcontracting: Rules about involving external evaluators, included when subcontractors may be needed

What schedules should be included in a Service Evaluation?

1. Schedule A - Evaluation Criteria: Detailed metrics, KPIs, and assessment criteria

2. Schedule B - Service Description: Comprehensive description of services under evaluation

3. Schedule C - Evaluation Timeline: Detailed timeline with specific dates and milestones

4. Schedule D - Fee Structure: Detailed breakdown of evaluation costs and payment schedules

5. Schedule E - Required Documentation: List of documents and data required for evaluation

6. Appendix 1 - Evaluation Forms: Standard forms and templates to be used during evaluation

7. Appendix 2 - Reporting Format: Template and requirements for evaluation reports

8. Appendix 3 - Contact Details: Key personnel and their roles in the evaluation process

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Indonesia

Publisher

Ƶ

Document Type

Evaluation Form

Cost

Free to use
Relevant legal definitions








































Clauses


































Relevant Industries

Information Technology

Professional Services

Healthcare

Education

Manufacturing

Telecommunications

Financial Services

Hospitality

Logistics

Construction

Retail

Energy

Relevant Teams

Quality Assurance

Operations

Legal

Compliance

Procurement

Risk Management

Vendor Management

Internal Audit

Performance Management

Project Management

Contract Administration

Relevant Roles

Quality Assurance Manager

Compliance Officer

Operations Director

Service Delivery Manager

Contract Manager

Performance Analyst

Procurement Manager

Audit Manager

Risk Assessment Officer

Project Manager

Legal Counsel

Chief Operations Officer

Service Level Manager

Vendor Relations Manager

Industries






Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Peer To Peer Feedback

An Indonesian law-compliant framework for structured peer-to-peer feedback processes, aligned with local labor and data protection regulations.

Download

Job Appraisal Letter

An Indonesian-compliant formal document recording employee performance evaluation results, aligned with Law No. 13/2003 on Manpower.

Download

360 Appraisal Form

An Indonesian law-compliant 360-degree performance evaluation form for comprehensive employee assessment from multiple stakeholders.

Download

Volunteer Performance Evaluation

An Indonesian-compliant framework for evaluating volunteer performance and impact, aligned with local regulations and cultural considerations.

Download

Seminar Feedback Form

An Indonesian-compliant feedback collection form for seminar evaluation, designed to gather participant insights while adhering to local data protection regulations.

Download

Food Evaluation

An Indonesian-compliant agreement for professional food evaluation services, including testing, analysis, and regulatory compliance requirements.

Download

Probationary Employee Performance Evaluation Form

An Indonesian-law compliant performance evaluation form for assessing employees during their probationary period.

Download

90 Day Evaluation

An Indonesian law-compliant agreement establishing a 90-day evaluation period for new employees, outlining terms, conditions, and assessment criteria.

Download

Basic Appraisal Form

A standardized employee performance evaluation form compliant with Indonesian labor laws, designed for comprehensive assessment and development planning.

Download

Appraisal Form Filled By Employees

A comprehensive employee performance evaluation form compliant with Indonesian labor laws, designed for structured assessment and development planning.

Download

Pitching Evaluation Form

A standardized form for evaluating business pitches in Indonesia, ensuring compliance with local business laws while maintaining objectivity and transparency.

Download

Performance Evaluation For Managers

A legally compliant framework for managerial performance evaluation in Indonesia, aligned with Law No. 13/2003 on Manpower and related regulations.

Download

Bonus Evaluation

An Indonesian law-compliant document outlining the framework and criteria for employee bonus evaluation and determination.

Download

Website Evaluation

An Indonesian law-governed agreement for professional website evaluation services, defining evaluation scope, methodology, and deliverables while ensuring regulatory compliance.

Download

Skills Evaluation

An Indonesian law-compliant document establishing the framework and procedures for professional skills evaluation, aligned with BNSP standards.

Download

Probation Appraisal Form

An Indonesian law-compliant evaluation form for assessing employee performance during probationary periods, structured according to Law No. 13 of 2003 on Manpower.

Download

Teacher Appraisal

A comprehensive teacher evaluation framework aligned with Indonesian education laws, outlining appraisal procedures and competency assessment criteria.

Download

Service Evaluation

An Indonesian law-governed agreement establishing terms and framework for professional service evaluation, including methodology, criteria, and reporting requirements.

Download

Evaluation Form

An Indonesian law-compliant employee evaluation form for structured performance assessment and development planning.

Download

Employee Annual Review

An Indonesian law-compliant annual employee performance evaluation document for structured assessment and development planning.

Download

30 60 90 Day Evaluation

An Indonesian law-compliant 30-60-90 day employee evaluation agreement establishing performance metrics and assessment procedures.

Download

Website Evaluation Form

An Indonesian-compliant Website Evaluation Form for comprehensive assessment of website functionality, user experience, and regulatory compliance under Indonesian law.

Download

Teacher Evaluation

A comprehensive teacher evaluation framework compliant with Indonesian education laws and regulations, designed for use in both public and private educational institutions.

Download

Team Evaluation Form

A standardized employee evaluation form compliant with Indonesian labor laws, designed for comprehensive performance assessment and development planning.

Download

Performance Appraisal

An Indonesian law-compliant performance appraisal template for systematic employee evaluation and development planning.

Download

Presentation Skills Evaluation Form

A comprehensive presentation skills assessment tool compliant with Indonesian labor laws and workplace evaluation standards.

Download

Performance Evaluation Form For Managers

An Indonesian law-compliant performance evaluation form for assessing managerial effectiveness, goal achievement, and leadership competencies.

Download

Team Feedback Form

An Indonesian law-compliant employee evaluation document for structured performance feedback and development planning.

Download

Employee Self Evaluation Form

An Indonesian law-compliant Employee Self Evaluation Form for structured self-assessment of performance, achievements, and development needs.

Download

Probationary Assessment Form

An Indonesian-compliant performance evaluation form used to assess employees during their statutory maximum three-month probationary period.

Download

Department Evaluation

An Indonesian-compliant document for conducting systematic departmental performance and efficiency evaluations under local labor laws and regulations.

Download

Construction Project Evaluation

An Indonesian law-compliant document for evaluating construction projects' compliance, progress, and quality against regulatory and project requirements.

Download

Commercial Bid Evaluation

An Indonesian-compliant document for systematic evaluation and comparison of commercial bids, following local procurement regulations and best practices.

Download

Waiter Performance Evaluation Form

An Indonesian law-compliant performance evaluation form for wait staff, assessing service quality and professional standards in hospitality settings.

Download

Leadership Evaluation

An Indonesian law-compliant leadership evaluation framework for assessing and developing organizational leaders' capabilities and performance.

Download

Webinar Evaluation Form

An Indonesian law-compliant webinar feedback collection form that evaluates session quality, content, and delivery while ensuring data protection.

Download

Performance Feedback Form

An Indonesian law-compliant performance evaluation document for structured employee assessment and feedback documentation.

Download

Sales Performance Evaluation

An Indonesian law-compliant framework for evaluating sales performance, including metrics and review procedures aligned with local labor regulations.

Download

Project Feedback

An Indonesian law-compliant document for formal project performance evaluation and feedback, structured according to local labor and data protection regulations.

Download

Manager Appraisal Form

A comprehensive manager performance evaluation tool compliant with Indonesian labor laws and regulations.

Download
See more related templates

ұԾ’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ұԾ’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

We are ISO27001 certified, so your data is secure

Organizational security:

You retain IP ownership of your documents and their information

You have full control over your data and who gets to see it