��������Ƶ

1. Data Protection and Security: Required when services involve handling sensitive or personal data

2. Business Continuity: Include when service availability is critical to operations

3. Training and Support: Required when service provider needs to provide training or ongoing support

4. Intellectual Property Rights: Include when quality assurance involves proprietary methodologies or tools

5. Change Management: Required for services requiring frequent modifications or updates

6. Force Majeure: Optional clause for unforeseeable circumstances, adapted to local context

7. Insurance Requirements: Include when specific insurance coverage is needed for service delivery

8. Confidentiality: Required when sharing sensitive business information

1. Schedule 1 - Service Descriptions: Detailed breakdown of quality assurance services and methodologies

2. Schedule 2 - Service Level Specifications: Detailed metrics, KPIs, and acceptable quality levels

3. Schedule 3 - Pricing and Service Credits: Fee structure and calculation of service credits for failures

4. Schedule 4 - Reporting Templates: Standard formats for quality reports and performance measurements

5. Schedule 5 - Escalation Matrix: Contact details and procedures for issue escalation

6. Appendix A - Technical Requirements: Specific technical standards and requirements for quality assurance

7. Appendix B - Compliance Checklist: List of regulatory and standard compliance requirements

8. Appendix C - Testing Procedures: Detailed quality testing and verification procedures