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1. Emergency Services: Additional provisions for emergency maintenance services, used when 24/7 emergency response is required

2. Spare Parts Management: Details of spare parts inventory management, used when the provider is responsible for maintaining parts inventory

3. Training and Knowledge Transfer: Requirements for training customer's staff, used when knowledge transfer is part of the service scope

4. Security Requirements: Specific security protocols and clearances, used for maintenance in sensitive or secure facilities

5. Environmental Compliance: Special environmental requirements, used when maintenance involves environmental risks or compliance

6. Warranty Services: Extended warranty terms, used when maintenance includes warranty coverage

7. Subcontracting: Terms for engaging subcontractors, used when provider needs to subcontract certain services

8. Asset Management: Provisions for managing customer's assets, used when provider handles asset tracking and management

1. Schedule 1 - Service Level Specifications: Detailed metrics and KPIs for measuring service performance

2. Schedule 2 - Price Schedule: Detailed breakdown of fees, charges, and payment terms

3. Schedule 3 - Maintenance Schedule: Planned maintenance calendar and frequency of services

4. Schedule 4 - Equipment List: Inventory of equipment covered under the maintenance agreement

5. Schedule 5 - Contact Details: Key personnel and escalation matrix for both parties

6. Appendix A - Technical Specifications: Detailed technical requirements and standards for maintenance services

7. Appendix B - Report Templates: Standard formats for maintenance reports and documentation

8. Appendix C - HSE Requirements: Health, safety, and environmental requirements specific to the services