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1. Data Migration Services: Terms for data migration services if customer requires assistance in moving data to/from the facility

2. Remote Hands Services: Terms for on-site technical support services when customer cannot access the facility

3. Cross-Connect Services: Terms for providing connections between customer equipment and telecommunications providers

4. Disaster Recovery: Additional terms for disaster recovery services if offered

5. Environmental Compliance: Specific terms regarding environmental standards and green energy usage

6. Multi-Site Services: Terms for services across multiple data center locations

7. Custom SLA Requirements: Additional service levels for customers with specific performance requirements

1. Schedule 1 - Service Level Specifications: Detailed technical specifications of all service levels and measurement methodologies

2. Schedule 2 - Pricing and Service Credits: Detailed pricing structure and service credit calculations

3. Schedule 3 - Security Protocols: Detailed security procedures, access controls, and compliance requirements

4. Schedule 4 - Operational Procedures: Day-to-day operational procedures, maintenance windows, and change management processes

5. Schedule 5 - Technical Infrastructure: Detailed specifications of data center infrastructure and equipment

6. Schedule 6 - Incident Management Procedures: Procedures for handling and escalating service incidents

7. Schedule 7 - Compliance Requirements: Detailed compliance requirements under Saudi regulations

8. Appendix A - Contact Information: List of key contacts and escalation procedures

9. Appendix B - Reporting Templates: Standard templates for service level reporting and incident reports