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1. Service Levels: Include when specific performance metrics and standards need to be maintained

2. Data Protection: Required when personal data processing is involved in service delivery

3. Anti-Corruption: Important for high-value contracts or government-related services

4. Change Control: Necessary when scope or specifications may need modification during the term

5. Transition Services: Include when complex service handover is required at termination

6. Subcontracting: Required when service provider may need to engage subcontractors

7. Insurance: Detailed insurance requirements for high-risk services

8. Environmental Compliance: Necessary for services with environmental impact

9. Health and Safety: Required for on-site services or physical work

10. Security Requirements: Important for services involving sensitive information or facilities access

1. Schedule 1 - Service Specifications: Detailed technical specifications and scope of services

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Performance metrics, KPIs, and measurement methodology

4. Schedule 4 - Personnel: Key personnel, qualifications, and replacement procedures

5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation

6. Schedule 6 - Required Insurance: Specific insurance types and coverage amounts

7. Schedule 7 - Approved Subcontractors: List of pre-approved subcontractors if applicable

8. Appendix A - Form of Reports: Templates for required service reports and documentation

9. Appendix B - Security Protocols: Security procedures and requirements

10. Appendix C - Change Request Form: Standard form for requesting and documenting changes