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1. Parties: Identification of the service provider and client, including full legal names, addresses, and registration details
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided, including deliverables and performance standards
5. Term and Duration: Period of the agreement, including start date and duration
6. Fees and Payment Terms: Service fees, payment schedule, invoicing requirements, and payment methods
7. Rights and Obligations: Specific responsibilities and obligations of both parties
8. Performance Standards: Quality standards, KPIs, and service level requirements
9. Confidentiality: Protection of confidential information and trade secrets
10. Intellectual Property: Ownership and usage rights of IP created during service provision
11. Representations and Warranties: Promises and guarantees made by each party
12. Liability and Indemnification: Limitations of liability and indemnification obligations
13. Termination: Conditions for termination, notice requirements, and consequences
14. Governing Law: Specification of Philippine law as governing law and jurisdiction
15. General Provisions: Standard boilerplate clauses including notices, amendments, and severability
1. Data Protection: Required when services involve processing personal data, ensuring compliance with the Data Privacy Act
2. Force Majeure: Particularly relevant in long-term service agreements or where service delivery could be impacted by external events
3. Insurance: Necessary when services involve physical presence or high-risk activities
4. Non-Competition: Relevant for professional services or when protecting business interests
5. Staff and Subcontractors: Important when service provider may need to engage additional personnel
6. Change Management: Useful for complex or long-term services where scope changes may be needed
7. Dispute Resolution: Optional alternative dispute resolution mechanisms like mediation or arbitration
8. Service Credits: Relevant for agreements with specific performance metrics or SLAs
9. Transition Services: Important for complex services requiring handover periods
1. Schedule A - Service Specifications: Detailed description of services, methodologies, and delivery requirements
2. Schedule B - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule C - Service Levels: Specific performance metrics, KPIs, and measurement criteria
4. Schedule D - Key Personnel: List of key staff members and their roles in service delivery
5. Schedule E - Implementation Timeline: Project milestones and delivery schedule
6. Appendix 1 - Contact Details: Key contact information for both parties
7. Appendix 2 - Required Documentation: List of documents, permits, or certifications required
8. Appendix 3 - Data Processing Terms: Specific terms for handling personal data if applicable
Information Technology
Professional Services
Consulting
Engineering
Healthcare
Education
Construction
Facilities Management
Business Process Outsourcing
Financial Services
Marketing and Advertising
Telecommunications
Manufacturing
Logistics and Transportation
Real Estate
Hospitality
Legal
Procurement
Operations
Finance
Risk and Compliance
Human Resources
Commercial
Business Development
Project Management
Vendor Management
Service Delivery
Executive Leadership
Legal Counsel
Contract Manager
Procurement Manager
Project Manager
Business Development Manager
Operations Director
Chief Financial Officer
Risk Manager
Compliance Officer
Human Resources Director
Commercial Director
Chief Executive Officer
Managing Director
Service Delivery Manager
Vendor Relations Manager
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