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1. Personnel and Key Staff: Used when specific personnel are critical to service delivery or when staff augmentation is part of the services

2. Security Requirements: Required for services involving sensitive data or access to customer systems

3. Business Continuity: Include when service continuity is critical to customer operations

4. Transition Services: Necessary when complex service transition in or out is required

5. Compliance with Islamic Finance Principles: Required when services relate to Islamic banking or finance

6. Anti-Bribery and Corruption: Particularly important for high-value contracts or government-related services

7. Change Control: Include when services are likely to require frequent modifications

8. Parent Company Guarantee: Used when additional financial security is required

9. Local Content Requirements: Include when Qatar local content requirements apply to the services

1. Schedule 1 - Service Description: Detailed technical and operational description of services

2. Schedule 2 - Service Levels: Specific service level requirements, measurement, and remedies

3. Schedule 3 - Charges: Detailed fee structure, rates, and payment mechanisms

4. Schedule 4 - Customer Dependencies: Detailed list of customer-provided items, access, and assistance

5. Schedule 5 - Data Protection Requirements: Specific data handling and protection procedures

6. Schedule 6 - Change Control Procedure: Detailed process for managing changes to services

7. Schedule 7 - Key Personnel: Details of key staff and their roles

8. Schedule 8 - Transition Plan: Detailed plan for service implementation or transition

9. Schedule 9 - Business Continuity Plan: Disaster recovery and business continuity procedures

10. Appendix A - Technical Requirements: Technical specifications and requirements

11. Appendix B - Security Requirements: Detailed security protocols and requirements

12. Appendix C - Form of Change Order: Template for documenting agreed changes