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1. Change Management: For agreements where scope or requirements may change significantly

2. Business Continuity: Required for critical services or high-availability requirements

3. Security Requirements: For services involving sensitive data or systems

4. Transition Services: When complex implementation or exit transitions are needed

5. Audit Rights: For regulated industries or where compliance verification is critical

6. Performance Reviews: For long-term strategic relationships requiring governance

7. Marketing and Publicity: When parties want to control public announcements

8. Environmental Compliance: For services with environmental impacts

9. Parent Company Guarantee: When additional financial security is required

1. Schedule 1 - Services Description: Detailed specification of services to be provided

2. Schedule 2 - Service Levels and KPIs: Comprehensive metrics and measurement methods

3. Schedule 3 - Pricing and Fees: Detailed pricing models, rates and charging mechanisms

4. Schedule 4 - Implementation Plan: Timeline and milestones for service implementation

5. Schedule 5 - Governance and Reporting: Management structure and reporting requirements

6. Schedule 6 - Form of Change Request: Template for requesting and documenting changes

7. Schedule 7 - Security Requirements: Detailed security standards and procedures

8. Schedule 8 - Business Continuity Plan: Disaster recovery and service continuation procedures

9. Schedule 9 - Exit Plan: Procedures for contract termination and service transition

10. Schedule 10 - Approved Subcontractors: List of pre-approved subcontractors and their roles