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The Public Service Contract is a specialized agreement used in Qatar when government entities engage external providers for delivering public services. It operates within Qatar's legal framework, particularly under Law No. 24 of 2015 Regulating Tenders and Auctions and Law No. 2 of 2016 on Administrative Contracts. This document is essential when government departments or public institutions need to outsource services while ensuring compliance with public procurement regulations, maintaining service quality standards, and protecting public interest. The contract incorporates specific requirements for government contracting in Qatar, including provisions for performance monitoring, accountability measures, and compliance with local content requirements. It's structured to address both the technical aspects of service delivery and the administrative requirements of public sector contracting, with particular attention to transparency and value for money in public spending.

1. Parties: Identification of the government entity and service provider, including their authorized signatories

2. Background: Context of the public service requirement and procurement process followed

3. Definitions and Interpretation: Detailed definitions of terms used and interpretation rules following Qatar legal requirements

4. Scope of Services: Detailed description of the public services to be provided

5. Duration and Commencement: Term of the contract including commencement date and any extension provisions

6. Service Provider's Obligations: Comprehensive list of provider obligations including quality standards and compliance requirements

7. Government Entity's Obligations: Responsibilities and obligations of the government entity

8. Performance Standards: Specific KPIs and performance metrics for service delivery

9. Payment Terms: Payment structure, mechanisms, and timeline compliant with Qatar public procurement rules

10. Compliance with Laws: Obligation to comply with Qatar laws and specific public service regulations

11. Staff and Personnel: Requirements for personnel, including Qatarization quotas if applicable

12. Reporting and Governance: Reporting requirements and governance structure

13. Liability and Indemnification: Liability provisions and indemnification obligations

14. Insurance: Required insurance coverage as per Qatar regulations

15. Force Majeure: Force majeure provisions as recognized under Qatar law

16. Termination: Termination rights and procedures

17. Dispute Resolution: Dispute resolution procedures following Qatar law requirements

18. General Provisions: Standard boilerplate clauses adapted to Qatar law requirements