1. Parties: Identification of the public sector entity and the service provider, including their legal status and authority to contract
2. Background: Context of the public service requirement and procurement process followed
3. Definitions: Detailed definitions of terms used throughout the contract, including specific public sector terminology
4. Scope of Services: Detailed description of the public services to be provided, including service levels and performance standards
5. Duration and Termination: Contract term, renewal options, and termination rights including specific public sector requirements
6. Payment Terms: Compensation structure, payment mechanisms, and compliance with public sector payment regulations
7. Service Provider Obligations: Key responsibilities including compliance with public service standards and regulations
8. Authority Obligations: Responsibilities of the public sector entity including provision of access and information
9. Performance Monitoring: KPIs, reporting requirements, and performance review mechanisms
10. Staff and Personnel: Requirements for staff qualification, vetting, and compliance with public sector employment regulations
11. Data Protection and GDPR: Compliance with data protection laws and handling of public sector data
12. Confidentiality: Information security requirements balanced with Freedom of Information obligations
13. Insurance and Indemnities: Required insurance coverage and indemnification of the public sector entity
14. Force Majeure: Events beyond reasonable control and their impact on service delivery
15. Dispute Resolution: Process for resolving disputes in accordance with public sector requirements
16. General Provisions: Standard boilerplate clauses adapted for public sector context
