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Master Service Agreement Template for Denmark

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Master Service Agreement

Document background
The Master Service Agreement is designed for business relationships where one party will provide ongoing services to another under Danish law jurisdiction. It is particularly useful when parties anticipate multiple service engagements over time and want to avoid negotiating basic terms repeatedly. The agreement establishes standard commercial and legal terms including liability, intellectual property rights, data protection, and payment terms, while allowing flexibility through service-specific schedules. This approach is especially valuable for complex service relationships in Denmark where GDPR compliance and EU regulations must be considered alongside Danish contract law. The MSA typically includes provisions for service levels, change management, and governance structures, making it suitable for both straightforward and sophisticated service arrangements.
Suggested Sections

1. Parties: Identification of the contracting parties, including full legal names, registration numbers, and registered addresses

2. Background: Context of the agreement, relationship between the parties, and general purpose of the MSA

3. Definitions: Comprehensive list of defined terms used throughout the agreement and service schedules

4. Structure and Scope: Explanation of how the MSA works with service schedules, order of precedence, and general scope of services

5. Service Provision: General principles governing service delivery, standards, and quality requirements

6. Term and Termination: Duration of the MSA, renewal provisions, and termination rights

7. Ordering Process: Process for requesting and confirming specific services under the MSA

8. Pricing and Payment: General pricing principles, payment terms, invoicing requirements, and late payment consequences

9. Service Levels: Framework for service level requirements and measurement

10. Intellectual Property Rights: Ownership and licensing of IP created or used in service delivery

11. Confidentiality: Protection and handling of confidential information

12. Data Protection: GDPR compliance and general data protection obligations

13. Liability and Indemnification: Liability limitations, indemnification obligations, and insurance requirements

14. Force Majeure: Events excusing performance and related procedures

15. Governing Law and Jurisdiction: Confirmation of Danish law governance and jurisdiction for disputes

16. General Provisions: Standard boilerplate clauses including assignment, notices, and entire agreement

Optional Sections

1. Personnel Requirements: Used when services require specific qualifications, security clearances, or key personnel commitments

2. Compliance with Laws: Detailed section needed when services are in regulated industries or involve specific regulatory requirements

3. Business Continuity: Required for critical services where service interruption could have significant impact

4. Step-in Rights: Include when services are mission-critical and may require customer intervention

5. Audit Rights: Detailed section needed for regulated industries or when service provider handles sensitive data

6. Security Requirements: Detailed section needed when services involve IT systems or sensitive data

7. Environmental Requirements: Include when services have environmental impacts or sustainability requirements

8. Export Control: Required when services involve cross-border transfers of technology or data

9. Anti-Corruption: Detailed section needed for international services or high-risk jurisdictions

10. Subcontractors: Detailed section needed when service provider likely to use subcontractors

Suggested Schedules

1. Service Description Schedule: Template for detailed description of specific services to be provided

2. Pricing Schedule: Detailed pricing structure, rates, and any volume discounts

3. Service Levels Schedule: Detailed service level requirements, measurement methods, and remedies

4. Data Processing Agreement: Detailed GDPR-compliant data processing terms when personal data is processed

5. Security Requirements Schedule: Detailed security protocols and requirements

6. Business Continuity Plan: Detailed continuity and disaster recovery procedures

7. Change Control Procedure: Process for managing changes to services or agreement terms

8. Governance Schedule: Detailed management structure, meeting requirements, and escalation procedures

9. Exit Management Schedule: Procedures and requirements for service termination and transition

10. Key Personnel Schedule: List of key personnel and their roles/responsibilities

Authors

Relevant legal definitions



















































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Relevant Industries
Relevant Teams
Relevant Roles
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Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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