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1. Health and Safety: Required when maintenance involves on-site work or hazardous equipment

2. Environmental Compliance: Necessary when maintenance activities have environmental implications

3. Data Protection: Required when maintenance involves handling personal data or GDPR compliance

4. Warranties: Specific warranties for maintenance work, useful for complex equipment

5. Training and Documentation: Include when service provider must provide training or maintenance documentation

6. Spare Parts: Necessary when agreement includes provision or management of spare parts

7. Subcontractors: Required when service provider may use subcontractors

8. Emergency Services: Include for critical equipment requiring emergency response provisions

1. Schedule 1 - Service Specification: Detailed technical specifications of maintenance services

2. Schedule 2 - Equipment List: Inventory of equipment covered by the maintenance agreement

3. Schedule 3 - Service Level Agreement: Detailed performance metrics, KPIs, and response times

4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

5. Schedule 5 - Maintenance Schedule: Timeline and frequency of planned maintenance activities

6. Schedule 6 - Contact Details: Key personnel and emergency contact information

7. Schedule 7 - Site Access Procedures: Procedures for accessing customer premises and equipment

8. Appendix A - Incident Report Template: Standard format for reporting maintenance incidents

9. Appendix B - Health and Safety Guidelines: Safety procedures and requirements for maintenance work