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1. Parties: Identifies the outsourcing service provider and the client company
2. Background: Explains the context of the agreement, including the client's need for outsourced employees and the provider's capabilities
3. Definitions: Defines key terms used throughout the agreement, including 'Outsourced Employees', 'Services', 'Service Levels'
4. Scope of Services: Details the outsourcing services to be provided, including recruitment, employment, and management of outsourced employees
5. Service Provider Obligations: Specifies the responsibilities of the service provider, including compliance with labor laws, payment of wages, and provision of benefits
6. Client Obligations: Outlines the client's responsibilities, including workplace safety, supervision, and payment terms
7. Employment Terms: Details the terms of employment for outsourced employees, ensuring compliance with Philippine labor laws
8. Compensation and Payment Terms: Specifies service fees, payment schedule, and terms for both provider fees and employee compensation
9. Statutory Benefits and Compliance: Addresses mandatory benefits under Philippine law (SSS, PhilHealth, Pag-IBIG, etc.)
10. Term and Termination: Specifies the duration of the agreement and conditions for termination
11. Confidentiality and Data Protection: Addresses confidentiality obligations and compliance with the Data Privacy Act
12. Indemnification and Liability: Outlines liability allocation and indemnification obligations between parties
13. Dispute Resolution: Specifies procedures for resolving disputes, including jurisdiction and governing law
14. General Provisions: Includes standard clauses such as force majeure, notices, and amendments
1. Non-Competition: Include when there's a need to restrict the service provider from providing similar services to competitors
2. Intellectual Property Rights: Include when outsourced employees will be creating or handling intellectual property
3. Performance Metrics: Include when specific KPIs or service levels need to be measured and monitored
4. Insurance Requirements: Include when specific insurance coverage is required beyond statutory requirements
5. Transition Services: Include when there's a need to detail the process of transitioning employees in or out
6. Business Continuity: Include when service continuity is critical and backup procedures need to be specified
7. International Data Transfer: Include when employee data will be transferred across borders
1. Schedule 1 - Service Description: Detailed description of outsourcing services and specific roles to be filled
2. Schedule 2 - Fee Schedule: Detailed breakdown of service fees, employee costs, and payment terms
3. Schedule 3 - Service Levels: Specific performance metrics and service level requirements
4. Schedule 4 - Statutory Benefits: Details of mandatory benefits and calculations under Philippine law
5. Schedule 5 - Data Processing Agreement: Detailed terms for handling employee personal data in compliance with privacy laws
6. Appendix A - Employee Handbook: Reference to or inclusion of applicable workplace policies
7. Appendix B - Required Reports: Templates and schedules for required reporting between parties
8. Appendix C - Key Personnel: List of key contacts and responsible personnel from both parties
Information Technology
Business Process Outsourcing
Manufacturing
Customer Service
Healthcare
Financial Services
Retail
Telecommunications
E-commerce
Professional Services
Human Resources
Legal
Procurement
Operations
Compliance
Finance
Risk Management
Vendor Management
Facility Management
Human Resources Director
Legal Counsel
Procurement Manager
Operations Manager
Compliance Officer
Chief Financial Officer
HR Business Partner
Contracts Manager
Outsourcing Manager
Facility Manager
Risk Manager
Chief Operating Officer
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