Employee Complaint Letter

Employee Complaint Letter Template for England and Wales

Create a bespoke document in minutes, or upload and review your own.

4.6 / 5

4.8 / 5

Let's create your Employee Complaint Letter

1. Select your governing law and document type:

2. Enter your key requirements:

3. Create your document to edit, review or download

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

"I need to draft an Employee Complaint Letter regarding workplace harassment from my direct supervisor that has been ongoing since January 2025, including details of three specific incidents and previous informal attempts to resolve the situation."

Document background

The Employee Complaint Letter is a crucial document in UK employment relations, specifically designed for use in England and Wales. It represents the formal initiation of a grievance procedure, as outlined in the Employment Rights Act 1996 and ACAS guidelines. This document should be used when informal resolution attempts have been unsuccessful or when the nature of the complaint requires formal documentation. The letter typically includes detailed information about the incident(s), previous actions taken, desired outcomes, and any supporting evidence. It's essential for maintaining clear communication and protecting both employee and employer rights under UK employment law.

Suggested Sections

1. Personal Information: Employee's name, position, department, and contact details

2. Date and Location: Date of letter and workplace location

3. Complaint Summary: Brief overview of the main issue(s)

4. Detailed Description: Chronological account of events with specific dates and details

5. Previous Actions Taken: Description of any informal attempts to resolve the issue

6. Requested Resolution: Clear statement of desired outcome

Optional Sections

1. Witness Information: Details of witnesses to incidents, used when there are witnesses to specific incidents

2. Supporting Documentation: Reference to attached evidence, used when physical or documentary evidence exists

3. Union Representative Details: Information about union representation, used when employee is union-represented

Suggested Schedules

1. Evidence Documents: Copies of relevant emails, communications, or other documentation

2. Witness Statements: Written statements from witnesses if applicable

3. Previous Correspondence: Copies of previous relevant communications about the issue

4. Medical Reports: If complaint relates to health and safety or medical issues

Authors

Alex Denne

Head of Growth (Open Source Law) @ ��Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co

Relevant legal definitions

Clauses

Relevant Industries

Private Sector
Public Sector
Non-Profit
Education
Healthcare

Relevant Teams

Human Resources
Operations
Administration
Finance
Legal
Sales

Relevant Roles

All Employees
Manager
Director
Supervisor
Administrator

Find the exact document you need

Wrongful Termination Grievance Letter

A formal letter under English and Welsh law challenging an employment termination believed to be wrongful or unfair.

find out more

Grievance Decision Letter

A formal response to an employee's workplace grievance under England and Wales law, documenting the investigation outcome and appeal rights.

find out more

Employee Grievance Letter

A formal written complaint from an employee about workplace issues under England and Wales employment law.

find out more

Bullying Grievance Letter

A formal written complaint addressing workplace bullying under English and Welsh employment law.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.

Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: /our-research

Oops! Something went wrong while submitting the form.

�ұ�Ծ��’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; �ұ�Ծ��’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our for more details and real-time security updates.

Read our Privacy Policy.

��������Ƶ

How a Sales & Marketing Lead uses ��������Ƶ to reduce contract drafting time by 95%

Let's create your Employee Complaint Letter

Authors

Alex Denne

Find the exact document you need

Grievance Withdrawal Letter

Grievance Letter Response

Grievance Letter Discrimination

Grievance Investigation Outcome Letter

Grievance Hearing Invite Letter

Grievance Appeal Outcome Letter