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Grievance Investigation Outcome Letter Template for England and Wales

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Key Requirements PROMPT example:

Grievance Investigation Outcome Letter

"I need a Grievance Investigation Outcome Letter to respond to an employee's formal complaint about age discrimination from their line manager, following a three-month investigation that partially upheld their grievance and requires implementation of new management training."

Document background
The Grievance Investigation Outcome Letter serves as the formal conclusion to a workplace grievance procedure in England and Wales. It is issued following a thorough investigation of an employee's formal complaint and must align with the ACAS Code of Practice and relevant employment legislation. This document is crucial for maintaining transparent communication and ensuring procedural fairness. It should be issued within a reasonable timeframe after the investigation's completion and must include clear explanations of findings, decisions, and any proposed actions. The letter also needs to outline the employee's right to appeal and the process for doing so.
Suggested Sections

1. Letter Header: Including date, addressee details, and reference number

2. Grievance Summary: Brief recap of the original grievance raised

3. Investigation Process: Overview of steps taken, people interviewed, evidence reviewed

4. Findings: Detailed outcomes of the investigation for each complaint

5. Decision: Clear statement whether grievance is upheld, partially upheld, or not upheld

6. Next Steps: Including right to appeal and deadline

Optional Sections

1. Recommendations: Suggested workplace improvements, use when systemic issues identified

2. Support Offerings: Details of counseling or support services, include if emotional impact noted

3. Return to Work Plan: If employee has been absent during process

Suggested Schedules

1. Investigation Notes: Detailed notes from interviews and meetings

2. Evidence List: List of documents and evidence considered

3. Appeal Procedure: Detailed explanation of appeal process and requirements

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions






























Clauses




















Industries

Employment Rights Act 1996: Primary legislation that establishes the basic framework for handling workplace grievances, sets out employees' statutory rights, and details requirements for fair procedures in grievance handling

ACAS Code of Practice on Disciplinary and Grievance Procedures: Provides practical guidance on handling grievances. While not legally binding, employment tribunals consider compliance and failure to follow can result in up to 25% increase in compensation awards

Equality Act 2010: Crucial legislation when grievance involves discrimination claims, dealing with protected characteristics and reasonable adjustments requirements

Data Protection Act 2018 and UK GDPR: Governs the handling of personal data during investigation, including confidentiality requirements and data retention considerations

Human Rights Act 1998: Ensures right to fair hearing, privacy considerations, and freedom of expression in grievance procedures

Public Interest Disclosure Act 1998: Relevant when grievance involves whistleblowing elements, providing protection for employees making protected disclosures

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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