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Service Licence Agreement
1. Parties: Identification of the parties entering into the agreement, including full legal names, company registration numbers, and addresses
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. License Grant: Scope and nature of the license, including usage rights, restrictions, and territory
5. Service Description: Detailed description of the services being licensed
6. Payment Terms: License fees, payment schedule, invoicing, and late payment consequences
7. Service Levels: Performance standards, availability requirements, and service quality metrics
8. Support and Maintenance: Details of support services and maintenance provisions
9. Intellectual Property Rights: Ownership of IP, protection of rights, and any IP indemnities
10. Confidentiality: Protection and handling of confidential information
11. Data Protection: GDPR compliance and data processing obligations
12. Warranties and Representations: Warranties regarding service performance, compliance with laws, and authority to contract
13. Liability and Indemnification: Limitation of liability and indemnification obligations
14. Term and Termination: Duration of agreement, renewal terms, and termination rights
15. General Provisions: Standard boilerplate clauses including governing law, jurisdiction, and entire agreement
1. Change Management: Procedures for implementing changes to services or terms - include if service modifications are anticipated
2. Disaster Recovery: Business continuity and disaster recovery procedures - include for critical services
3. Security Requirements: Specific security standards and compliance requirements - include for services handling sensitive data
4. Audit Rights: Rights to audit service provision and compliance - include for regulated industries or critical services
5. Third-Party Rights: Rights of third parties in relation to the service - include if third-party beneficiaries are relevant
6. Insurance: Insurance requirements and coverage levels - include for high-risk services
7. Source Code Escrow: Source code escrow arrangements - include if software source code access might be needed
8. Export Control: Export control compliance - include if services involve cross-border technology transfer
1. Service Description Schedule: Detailed technical specifications and service functionality
2. Service Level Agreement: Detailed service levels, measurement methods, and remedies
3. Pricing Schedule: Detailed pricing structure, including all fees and charges
4. Support Services Schedule: Detailed support procedures, response times, and escalation processes
5. Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures
6. Security Requirements: Detailed security standards and compliance requirements
7. Acceptable Use Policy: Terms governing acceptable use of the licensed services
8. Implementation Plan: Timeline and milestones for service implementation if relevant
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³Ò±ð²Ô¾±±ð’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
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