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1. Service Level Agreement: Detailed service levels and performance metrics - include if specific performance commitments are offered

2. Professional Services: Terms for additional services like implementation or training - include if professional services are offered

3. Consumer-Specific Terms: Additional provisions required under consumer protection laws - include if end users may be consumers

4. Third-Party Integrations: Terms governing integration with third-party services - include if the software integrates with other platforms

5. Insurance Requirements: Specific insurance obligations - include for enterprise customers or high-risk services

6. Export Control: Export compliance terms - include if the service may be subject to export restrictions

7. Disaster Recovery: Disaster recovery and business continuity terms - include for enterprise or business-critical services

1. Service Description: Detailed description of the SaaS service, features, and functionality

2. Technical Requirements: Minimum system requirements and technical specifications

3. Support Services: Description of support levels, response times, and procedures

4. Service Level Agreement Metrics: Detailed performance metrics, measurement methods, and remedies

5. Fee Schedule: Detailed pricing, payment terms, and billing procedures

6. Data Processing Agreement: Detailed GDPR-compliant data processing terms

7. Security Requirements: Detailed security measures and compliance requirements

8. Acceptable Use Policy: Detailed rules and restrictions for service use