PDPA 2012: Personal Data Protection Act - Key legislation governing collection, use, and disclosure of personal data in Singapore. Essential for SLAs involving data handling and storage.
Computer Misuse Act: Legislation addressing cybercrime and unauthorized access to computer systems. Relevant for security commitments in SLAs.
Electronic Transactions Act: Provides legal foundation for electronic contracts and digital signatures, crucial for SLA validity in digital format.
Cybersecurity Act 2018: Framework for protection of critical information infrastructure and cybersecurity requirements. Important for high-availability commitments.
Singapore Contract Law: Fundamental contract law principles governing formation, validity, and enforcement of contracts in Singapore.
Unfair Contract Terms Act: Regulates unfair terms in contracts, ensuring balance between service provider and customer obligations.
MAS Technology Risk Management Guidelines: Specific requirements for financial institutions regarding system availability, security, and resilience.
Healthcare Services Act: Specific requirements for healthcare providers regarding system availability and data protection.
Critical Information Infrastructure Requirements: Specific regulations for essential services and critical infrastructure availability and security.
Building Control Act: Regulations affecting data center construction and maintenance, relevant for physical infrastructure commitments.
Fire Safety Act: Requirements for fire safety in facilities, important for physical infrastructure availability guarantees.
Consumer Protection Fair Trading Act: Protection for consumers in B2C contracts, relevant if SLA involves consumer services.
ISO 27001: International standard for information security management, providing framework for security commitments.
ISO 22301: International standard for business continuity management, relevant for availability guarantees.
ISO 20000: International standard for IT service management, providing framework for service delivery commitments.
ASEAN Framework on Personal Data Protection: Regional data protection guidelines relevant for cross-border service provision within ASEAN.
