Contracts Act (Cap. 2): Primary legislation governing contract formation, validity, and enforcement in Singapore. Essential for establishing basic contractual framework of the SLA.
Personal Data Protection Act (PDPA): Legislation governing collection, use, disclosure and care of personal data. Critical for data handling provisions in the SLA.
Electronic Transactions Act: Provides legal framework for electronic transactions and digital contracts, relevant for digital service provisions in the SLA.
Computer Misuse Act: Addresses cybercrime and unauthorized access to computer systems, important for IT security provisions in the SLA.
MAS Technology Risk Management Guidelines: Regulatory guidelines for financial institutions regarding technology risk management and cybersecurity standards.
IMDA Cloud Outage Incident Response Guidelines: Guidelines for managing and responding to cloud service disruptions, essential for SLA uptime and incident management provisions.
Singapore Standards SS 584: Standards for cloud service providers operating in Singapore, defining baseline requirements for cloud service delivery.
Data Sovereignty Requirements: Legal requirements regarding where data can be stored and processed, affecting data center location and transfer provisions.
Cross-border Data Transfer Regulations: Rules governing the transfer of data across national boundaries, important for international service delivery.
Banking Act: Specific regulations for banking sector services, relevant if SLA involves financial services.
Insurance Act: Regulations governing insurance services, applicable if SLA involves insurance-related services.
Healthcare Regulations: Specific requirements for healthcare service providers, relevant if SLA involves medical or healthcare services.
Telecommunications Act: Regulations governing telecommunications services and infrastructure, applicable if SLA involves telecom services.
