PDPA 2012: Personal Data Protection Act 2012 - Governs the collection, use, disclosure and care of personal data by organizations. Essential for customer data handling provisions in the SLA.
CPFTA: Consumer Protection (Fair Trading) Act - Protects consumers against unfair practices and ensures fair trading terms in service agreements.
Common Law Contract Principles: Singapore contract law based on common law principles - Forms the foundation for contract formation, validity, and enforcement.
Supply of Goods Act: Regulates contracts for the supply of goods and services, ensuring quality and fitness for purpose.
UCTA: Unfair Contract Terms Act - Restricts the extent to which civil liability for breach of contract can be avoided through contract terms.
Electronic Transactions Act: Provides legal foundation for electronic transactions and digital signatures in service agreements.
SPAM Control Act: Regulates the sending of unsolicited commercial messages, relevant for customer communication channels.
Industry-Specific Regulations: Sector-specific laws such as Telecommunications Act, Financial Advisers Act, or Healthcare Services Act depending on the service industry.
CASE Guidelines: Guidelines for Common Industry Practices issued by Consumers Association of Singapore - Best practices for consumer protection.
Cross-border Regulations: International laws including GDPR compliance if dealing with EU customers and international data transfer regulations.
Employment Act: Singapore's main labor law that governs employment relationship between workers and employers, relevant if SLA affects service staff.
Workplace Safety and Health Act: Ensures safety, health and welfare of persons at work, applicable if SLA includes on-site service provisions.
