1. Parties: Identification of the service provider and customer, including full legal names, registration details, and addresses
2. Background: Context of the agreement, brief description of the parties' business relationship and purpose of the cybersecurity services
3. Definitions: Detailed definitions of technical terms, service-related terminology, and contract-specific phrases used throughout the agreement
4. Scope of Services: Detailed description of cybersecurity services to be provided, including monitoring, threat detection, incident response, and reporting
5. Service Levels: Specific, measurable performance metrics for each service, including response times, uptime guarantees, and security incident handling timeframes
6. Service Provider Obligations: Detailed responsibilities of the service provider, including technical requirements, compliance with Qatar laws, and maintenance of security standards
7. Customer Obligations: Customer's responsibilities, including providing access, information, and maintaining minimum security standards
8. Security Incidents and Response: Procedures for identifying, reporting, and responding to security incidents, including notification requirements under Qatar law
9. Data Protection and Privacy: Compliance with Qatar's data protection laws, data handling procedures, and privacy requirements
10. Confidentiality: Protection of confidential information, trade secrets, and sensitive data
11. Fees and Payment: Service costs, payment terms, and billing procedures
12. Term and Termination: Duration of the agreement, renewal terms, and termination rights
13. Liability and Indemnification: Limitations of liability, indemnification obligations, and insurance requirements
14. Force Majeure: Events excusing performance, including cybersecurity-specific force majeure events
15. Governing Law and Jurisdiction: Specification of Qatar law as governing law and jurisdiction for dispute resolution
