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1. Transition Services: Used when service transition from existing providers is required, detailing transition plan and responsibilities

2. Disaster Recovery: Include when services are critical to business operations, specifying recovery procedures and contingency plans

3. Security Requirements: Additional section for agreements involving sensitive data or systems

4. Intellectual Property Rights: Required when services involve creation or use of intellectual property

5. Anti-Corruption Compliance: Additional compliance provisions for government or high-value contracts

6. Environmental Compliance: Include for services with environmental impact or sustainability requirements

7. Subcontractor Management: Required when service provider will use subcontractors

8. Insurance Requirements: Detailed insurance provisions for high-risk services

1. Schedule 1 - Service Level Specifications: Detailed technical specifications for each service level

2. Schedule 2 - Performance Metrics and Measurement: Detailed KPIs, measurement methodologies, and reporting templates

3. Schedule 3 - Pricing and Payment Structure: Detailed pricing for each service level and payment calculations

4. Schedule 4 - Operational Procedures: Day-to-day operational procedures and processes

5. Schedule 5 - Technical Requirements: Technical specifications and requirements for service delivery

6. Schedule 6 - Service Management Procedures: Procedures for service management, reporting, and governance

7. Schedule 7 - Contact Details and Escalation Matrix: Key personnel and escalation procedures

8. Appendix A - Service Level Agreement Templates: Template documents for specific service level agreements

9. Appendix B - Report Templates: Standard templates for various required reports

10. Appendix C - Security Protocols: Detailed security requirements and procedures