The Policy Cancel Request Letter is a crucial document in Indonesian insurance practice, used when a policyholder wishes to terminate their insurance coverage before the policy's natural expiration date. This document is required under Indonesian insurance regulations, particularly Law No. 40 of 2014 on Insurance and OJK regulations, which govern insurance contracts and their termination. The letter should be used when policyholders need to cancel their insurance due to various circumstances such as finding alternative coverage, no longer requiring the insurance, or dissatisfaction with the current policy. It must contain specific information including policy details, requested cancellation date, and policyholder information, ensuring clear communication between the policyholder and insurer while maintaining legal compliance with Indonesian insurance regulations.
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1. Letterhead: Policyholder's name and contact details including complete address
2. Date: Current date of the letter
3. Insurance Company Details: Complete name and address of the insurance company
4. Subject Line: Clear indication that this is a Policy Cancellation Request
5. Policy Information: Policy number, type of insurance, and effective date of the policy
6. Formal Request: Clear statement requesting cancellation of the policy
7. Requested Cancellation Date: Specific date when the policyholder wants the cancellation to take effect
8. Signature Block: Policyholder's signature, printed name, and date of signing
1. Reason for Cancellation: Explanation of why the policy is being cancelled - include when required by policy terms or when seeking special consideration
2. Premium Refund Request: Request for any applicable premium refund - include when prepaid premiums exist
3. Alternative Insurance Information: Details of new insurance coverage - include when required by law or when cancellation is due to switching insurers
4. Special Instructions: Any specific instructions regarding the cancellation process or document return - include when there are specific requirements
1. Proof of Identity: Copy of valid government ID or other required identification documents
2. Original Policy Documents: Copies of relevant insurance policy documents or certificates
3. Payment Records: Proof of premium payments if requesting refund
4. Authorization Letter: If the request is being made by someone other than the policyholder
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Financial Advisor
Corporate Secretary
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