The Bank Cancellation Letter is an essential document in Indonesian banking operations, used when an account holder wishes to terminate their banking relationship with a financial institution. This document is designed in accordance with Indonesian banking regulations, particularly Law No. 10 of 1998 and OJK guidelines, and serves as official communication between the account holder and the bank. The letter must contain specific elements including account holder identification, account details, explicit cancellation instructions, and directions for remaining balance disposition. It can be used for various scenarios including individual account closures, joint account terminations, and corporate account cancellations. The Bank Cancellation Letter also serves as a record of the account holder's formal request and the bank's acknowledgment of the termination process.
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1. Letter Header: Bank's full name and address, date, reference number
2. Recipient Details: Branch manager's name, bank branch address
3. Subject Line: Clear indication that this is a Bank Account Cancellation Request
4. Account Holder Details: Full name, ID number, address, contact information of the account holder
5. Account Information: Account number(s), type(s) of account(s) to be cancelled
6. Cancellation Request: Clear statement requesting account cancellation and effective date
7. Reason for Cancellation: Brief explanation for the cancellation request
8. Final Balance Instructions: Instructions for handling remaining balance and transfer details
9. Declaration: Statement confirming no pending transactions or obligations
10. Signature Block: Space for account holder's signature, name, and date
1. Joint Account Holder Details: Required when cancelling joint accounts - includes details and signatures of all account holders
2. Related Services Termination: Include when additional banking services (credit cards, standing orders, direct debits) need to be cancelled
3. Power of Attorney Details: Required when the letter is being submitted by an authorized representative
4. Corporate Authorization: Required for corporate account cancellations, including board resolution references
5. Outstanding Obligations: Include if there are any pending fees, charges, or obligations to be settled
1. Identity Documentation: Copies of required ID documents (KTP, passport, or corporate documents)
2. Bank Cards: List of returned ATM/debit cards and their numbers
3. Unused Checks: List of returned unused checks or statement confirming no outstanding checks
4. Final Statement Request: Form requesting final account statement delivery
5. Authorization Documents: Power of attorney or corporate resolutions where applicable
Relevant legal definitions
Clauses
Relevant Industries
Banking
Financial Services
Retail Banking
Corporate Banking
Legal Services
Professional Services
Business Services
Consumer Services
Corporate Services
Financial Technology
Relevant Teams
Operations
Customer Service
Legal
Compliance
Documentation
Account Management
Risk Management
Branch Operations
Corporate Banking
Retail Banking
Relevant Roles
Branch Manager
Banking Operations Manager
Customer Service Manager
Account Manager
Compliance Officer
Legal Counsel
Corporate Secretary
Financial Controller
Treasury Manager
Relationship Manager
Operations Officer
Customer Service Representative
Documentation Specialist
Risk Management Officer
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