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Client Contract for Indonesia

Client Contract Template for Indonesia

This document is a comprehensive client contract template designed for use under Indonesian law, incorporating all necessary elements required by Indonesian civil code and commercial regulations. It includes mandatory dual-language provisions as per Law No. 24 of 2009 and addresses key aspects of service delivery, payment terms, and legal protections for both parties. The contract structure accommodates various business relationships while ensuring compliance with Indonesian consumer protection laws and electronic transaction regulations where applicable. It includes provisions for dispute resolution within the Indonesian legal framework and incorporates necessary safeguards for both service providers and clients.

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What is a Client Contract?

This Client Contract template is specifically designed for business relationships governed by Indonesian law, where one party provides services to another. It is essential for formalizing service arrangements while ensuring compliance with Indonesian legal requirements, including the Civil Code (KUHPerdata) and Law No. 24 of 2009 regarding language requirements. The document is particularly useful for businesses operating in Indonesia or engaging with Indonesian entities, incorporating necessary provisions for service scope, payment terms, liability limitations, and dispute resolution mechanisms. It includes mandatory dual-language clauses and addresses specific Indonesian regulatory requirements while maintaining international best practices in contract drafting. The template is adaptable for various service arrangements but maintains core protections and compliance elements required under Indonesian law.

What sections should be included in a Client Contract?

1. Parties: Identification of the service provider and client, including registration details as required by Indonesian law

2. Background: Context of the agreement and relationship between the parties

3. Definitions: Key terms used throughout the agreement, including both English and Bahasa Indonesia definitions where required

4. Scope of Services: Detailed description of services to be provided by the service provider

5. Term: Duration of the agreement, including commencement date and any renewal provisions

6. Fees and Payment: Payment terms, amounts, invoicing procedures, and payment methods

7. Service Provider's Obligations: Key responsibilities and commitments of the service provider

8. Client's Obligations: Key responsibilities and commitments of the client

9. Confidentiality: Provisions for handling confidential information

10. Intellectual Property: Ownership and usage rights of IP created or used during service provision

11. Limitation of Liability: Limits on parties' liability, compliant with Indonesian law

12. Termination: Circumstances and procedures for ending the agreement

13. Force Majeure: Provisions for unforeseen circumstances preventing performance

14. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law

15. Language: Specification of dual language requirements as per Law No. 24 of 2009

16. General Provisions: Standard boilerplate clauses including notices, amendments, and severability

What sections are optional to include in a Client Contract?

1. Data Protection: Required when personal data processing is involved in service delivery

2. Service Levels: Include when specific performance metrics and standards need to be maintained

3. Insurance: Required when specific insurance coverage needs to be maintained by either party

4. Anti-Corruption: Include for high-value contracts or when dealing with government-linked entities

5. Compliance with Laws: Detailed section required when operating in heavily regulated industries

6. Personnel: Include when specific key personnel are critical to service delivery

7. Subcontracting: Required when service provider may need to engage subcontractors

8. Export Control: Include when services involve international data or product transfers

What schedules should be included in a Client Contract?

1. Service Description: Detailed specification of services to be provided

2. Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Service Levels: Specific performance metrics and measurement criteria

4. Key Personnel: Details of key team members and their roles

5. Technical Requirements: Technical specifications or requirements for service delivery

6. Security Requirements: Security protocols and requirements if applicable

7. Change Control Procedure: Process for implementing changes to services or terms

8. Form of Reports: Templates or formats for required reporting

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Indonesia

Publisher

Ƶ

Document Type

Service Contract

Cost

Free to use
Relevant legal definitions







































Clauses











































Relevant Industries

Information Technology

Professional Services

Consulting

Financial Services

Manufacturing

Healthcare

Education

Construction

Telecommunications

Retail

Energy

Mining

Agriculture

Transportation

Media and Entertainment

Relevant Teams

Legal

Commercial

Business Development

Sales

Operations

Finance

Compliance

Risk

Procurement

Account Management

Relevant Roles

Legal Counsel

Contract Manager

Business Development Manager

Chief Executive Officer

Chief Operating Officer

Account Manager

Project Manager

Sales Director

Procurement Manager

Commercial Director

General Manager

Operations Manager

Chief Financial Officer

Compliance Officer

Risk Manager

Industries






Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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