This Client Contract template is designed for use in Hong Kong business relationships where a service provider enters into a commercial arrangement with a client for the provision of professional services or products. The document incorporates essential elements required under Hong Kong law and common business practices, including service scope definition, payment terms, performance standards, and risk allocation. It is particularly suited for business-to-business relationships and can be adapted for various industries while maintaining compliance with Hong Kong's regulatory requirements, including the Personal Data (Privacy) Ordinance and Contract Law principles. The template is structured to protect both parties' interests while facilitating clear communication of obligations and expectations.
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1. Parties: Identifies and provides full legal details of all parties to the contract
2. Background: Sets out the context and purpose of the agreement
3. Definitions and Interpretation: Defines key terms and establishes interpretation rules
4. Scope of Services: Detailed description of services to be provided
5. Fees and Payment Terms: Specifies pricing, payment schedule, and payment methods
6. Term and Termination: Duration of the agreement and circumstances for termination
7. Obligations of Service Provider: Key responsibilities and service standards
8. Client Obligations: Client's responsibilities and requirements
9. Confidentiality: Provisions for handling confidential information
10. Data Protection: Compliance with PDPO and data handling requirements
11. Liability and Indemnities: Risk allocation and limitation of liability provisions
12. Force Majeure: Handling of events beyond parties' reasonable control
13. Governing Law and Jurisdiction: Confirms Hong Kong law governance and dispute resolution
14. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Intellectual Property Rights: Include when services involve creation or licensing of IP
2. Service Levels: Include when specific performance metrics need to be maintained
3. Compliance with Laws: Include when services are in regulated industries
4. Insurance: Include when specific insurance coverage is required
5. Non-Competition: Include when protecting against competitive activities is necessary
6. Change Control: Include when service scope may need future modification
7. Business Continuity: Include for critical services requiring disaster recovery planning
8. Staff and Subcontractors: Include when service delivery involves key personnel or subcontracting
1. Schedule 1 - Service Description: Detailed specifications of services to be provided
2. Schedule 2 - Fees and Payment Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Performance metrics and measurement criteria
4. Schedule 4 - Key Personnel: Details of key staff assigned to provide services
5. Schedule 5 - Data Processing Agreement: Detailed data handling and protection requirements
6. Schedule 6 - Change Control Procedure: Process for managing changes to services
7. Appendix A - Contact Details: Key contact information for both parties
8. Appendix B - Required Insurance Coverage: Details of insurance types and coverage levels
Relevant legal definitions
Clauses
Relevant Industries
Professional Services
Technology
Financial Services
Consulting
Healthcare
Manufacturing
Retail
Education
Real Estate
Media and Entertainment
Telecommunications
Business Process Outsourcing
Relevant Teams
Legal
Commercial
Business Development
Sales
Operations
Finance
Procurement
Compliance
Risk Management
Account Management
Project Management
Relevant Roles
Legal Counsel
Contract Manager
Business Development Manager
Chief Operating Officer
Commercial Director
Procurement Manager
Account Manager
Sales Director
Compliance Officer
Project Manager
Chief Financial Officer
Risk Manager
Operations Manager
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