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Online Sale Agreement
1. Parties: Identification of the seller (business) and scope of potential buyers (consumers)
2. Background: Brief context of the online sale platform and purpose of the agreement
3. Definitions: Key terms used throughout the agreement, including 'Products', 'Platform', 'Order', etc.
4. Scope of Agreement: Overview of what the agreement covers and its application
5. Order Process: Step-by-step process of how orders are placed, confirmed, and processed
6. Prices and Payment: Pricing details, payment methods, and terms including VAT and other charges
7. Delivery Terms: Delivery methods, timeframes, costs, and transfer of risk
8. Right of Withdrawal: 14-day cooling-off period rights and return process as per Danish Consumer Contracts Act
9. Warranty and Conformity: Product warranty terms and legal compliance with Danish Sale of Goods Act
10. Personal Data Processing: How customer data is collected, processed, and protected under GDPR
11. Intellectual Property: Rights related to website content, product descriptions, and images
12. Limitation of Liability: Scope of seller's liability and limitations under Danish law
13. Governing Law and Jurisdiction: Application of Danish law and dispute resolution procedures
1. Digital Content and Services: Include when selling digital products or services, addressing specific requirements for digital content
2. Age Restrictions: Include when selling age-restricted products like alcohol or mature content
3. Subscription Terms: Include for products sold on a subscription basis, detailing renewal and cancellation terms
4. Platform Usage Rules: Include if the platform has specific user requirements or restrictions
5. Loyalty Program: Include if operating a customer loyalty or rewards program
6. Business Customer Terms: Include if also selling to business customers (B2B), with specific B2B terms
1. Product Return Form: Standard form for customers to exercise their right of withdrawal
2. Delivery Zones and Costs: Detailed breakdown of delivery areas and associated shipping costs
3. Privacy Policy: Detailed GDPR-compliant privacy policy
4. Product Warranty Terms: Specific warranty terms for different product categories
5. Complaint Handling Procedure: Detailed process for handling customer complaints and returns
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