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Sales Service Agreement
"I need a Sales Service Agreement governed by Swiss law for my software company to engage an external sales agency to promote our cloud services across Europe, with the agreement starting March 1, 2025, including performance targets and commission structures."
1. Parties: Identification and details of the contracting parties, including registered addresses and company registration numbers
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the sales services to be provided
5. Term and Termination: Duration of the agreement and conditions for termination
6. Payment Terms: Pricing, payment schedule, invoicing requirements, and payment methods
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Customer's Obligations: Key responsibilities and commitments of the customer
9. Performance Standards: Quality standards and KPIs for service delivery
10. Intellectual Property Rights: Ownership and usage rights of intellectual property
11. Confidentiality: Protection and handling of confidential information
12. Liability and Indemnification: Limitation of liability and indemnification provisions
13. Force Majeure: Handling of events beyond parties' reasonable control
14. Governing Law and Jurisdiction: Confirmation of Swiss law governance and jurisdiction for disputes
15. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments
1. Data Protection: Required when personal data processing is involved, ensuring compliance with Swiss FADP
2. Non-Compete: Include when restricting the service provider from competing activities
3. Insurance: Include when specific insurance coverage requirements are needed
4. Compliance with Laws: Detailed compliance obligations when operating in regulated industries
5. Assignment and Subcontracting: Include when transfer of rights or subcontracting needs to be specifically regulated
6. Service Credits: Include when financial penalties for service level failures are required
7. Training and Support: Include when ongoing training or support services are part of the agreement
8. Audit Rights: Include when customer requires rights to audit service provider's operations
1. Service Description Schedule: Detailed technical specifications of services to be provided
2. Pricing Schedule: Detailed pricing structure, rates, and any volume-based discounts
3. Service Level Agreement (SLA): Detailed performance metrics, measurement methods, and remedies
4. Contact Details: Key personnel and escalation contacts for both parties
5. Data Processing Agreement: Detailed terms for personal data handling if applicable
6. Territory Schedule: Definition of geographical areas covered by the agreement
7. Change Control Procedure: Process for implementing changes to services or terms
8. Exit Plan: Procedures for contract termination and service transition
Authors
Retail
Manufacturing
Technology
Consumer Goods
Professional Services
Financial Services
Telecommunications
Healthcare
Industrial Products
E-commerce
Automotive
Logistics
Legal
Sales
Commercial
Procurement
Business Development
Compliance
Operations
Risk Management
Finance
Contract Administration
Sales Director
Commercial Director
Chief Commercial Officer
Legal Counsel
Contract Manager
Business Development Manager
Sales Operations Manager
Account Executive
Procurement Manager
Chief Executive Officer
Chief Legal Officer
Sales Administrator
Compliance Officer
Risk Manager
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