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Sales Service Agreement Template for Netherlands

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Key Requirements PROMPT example:

Sales Service Agreement

"I need a Sales Service Agreement for my IT consulting company to provide software implementation services and license sales to enterprise clients in the Netherlands, with specific provisions for data protection and service level commitments."

Document background
The Sales Service Agreement is a crucial commercial contract used when a business provides both sales-related services and operational services to another organization. This document type is particularly relevant under Dutch law, where it must comply with the Dutch Civil Code (Burgerlijk Wetboek) and related EU regulations. It is commonly used in situations where there's an ongoing service relationship combined with sales activities, such as managed services with equipment sales, software licensing with implementation services, or consulting services with related product sales. The agreement typically includes comprehensive terms covering service levels, performance criteria, pricing mechanisms, delivery terms, and risk allocation. This document type is essential for businesses operating in the Netherlands or choosing Dutch law as their governing law, as it incorporates specific Dutch legal requirements while maintaining the flexibility to address various commercial arrangements.
Suggested Sections

1. Parties: Identification and details of the contracting parties

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of the services to be provided

5. Service Levels: Performance standards and metrics for service delivery

6. Pricing and Payment Terms: Fees, payment schedule, invoicing, and payment methods

7. Term and Termination: Duration of the agreement and termination provisions

8. Obligations of Service Provider: Key responsibilities and commitments of the service provider

9. Obligations of Customer: Key responsibilities and commitments of the customer

10. Intellectual Property Rights: Ownership and usage rights of IP involved in the services

11. Confidentiality: Protection of confidential information and trade secrets

12. Liability and Indemnification: Limitation of liability and indemnification provisions

13. Force Majeure: Provisions for unforeseen circumstances preventing performance

14. Governing Law and Jurisdiction: Specification of Dutch law as governing law and jurisdiction for disputes

15. General Provisions: Miscellaneous legal provisions including notices, amendments, and assignment

Optional Sections

1. Data Protection: Required when personal data processing is involved, covering GDPR compliance

2. Insurance: Include when specific insurance requirements need to be maintained

3. Non-Competition: Include when restrictions on competitive activities are necessary

4. Personnel: Include when specific requirements for service provider's personnel need to be defined

5. Warranties: Include when specific warranties beyond statutory requirements are needed

6. Change Control: Include for complex services requiring formal change management procedures

7. Business Continuity: Include when service continuity is critical to the customer

8. Exit Assistance: Include when transition assistance upon termination is required

Suggested Schedules

1. Service Description Schedule: Detailed technical specifications of services to be provided

2. Service Level Agreement: Detailed service levels, KPIs, and measurement methods

3. Pricing Schedule: Detailed breakdown of fees, rates, and pricing mechanisms

4. Personal Data Processing Agreement: Required under GDPR if personal data is processed

5. Contact Details: Key contacts and escalation procedures

6. Acceptance Criteria: Specific criteria for accepting deliverables or services

7. Implementation Plan: Timeline and milestones for service implementation

8. Standard Terms and Conditions: General terms and conditions if referenced in the main agreement

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions





















































Clauses














































Relevant Industries

Information Technology

Professional Services

Consulting

Manufacturing

Retail

Distribution

Telecommunications

Financial Services

Healthcare

Software and Technology

Industrial Services

Business Process Outsourcing

Logistics and Supply Chain

Relevant Teams

Legal

Sales

Commercial

Operations

Procurement

Business Development

Contract Management

Risk Management

Service Delivery

Account Management

Relevant Roles

Commercial Director

Head of Sales

Legal Counsel

Contract Manager

Business Development Manager

Account Executive

Service Delivery Manager

Operations Director

Procurement Manager

Sales Operations Manager

General Counsel

Chief Commercial Officer

Business Unit Director

Vendor Manager

Risk Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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