The Job Reference Letter (Arbeitszeugnis) is a fundamental document in Austrian employment law, required whenever an employment relationship ends. Under Austrian legislation, specifically the Trade Regulation Act (GewO) §39 and the Salaried Employees Act (AngG) §39, employers are legally obligated to provide this document upon request. The letter must balance truthfulness with a benevolent approach ('wohlwollend'), providing accurate information about the employee's tenure, responsibilities, performance, and conduct while maintaining a positive tone. It serves as a crucial document for future employment opportunities and must comply with data protection regulations (GDPR) and anti-discrimination laws. The document should be written on company letterhead, signed by authorized personnel, and typically includes information about job duties, performance quality, social conduct, and reason for departure.
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1. Letter Header: Company letterhead including full company name, address, and contact details
2. Date and Place: Current date and location of issuance
3. Employee Personal Information: Full name, date of birth (optional), and job title of the employee
4. Duration of Employment: Precise start and end dates of the employment relationship
5. Job Description: Detailed description of the employee's role, responsibilities, and areas of work
6. Performance Assessment: Evaluation of the employee's performance, quality of work, and work ethic
7. Social Conduct: Description of the employee's behavior towards colleagues, supervisors, and clients
8. Reason for Departure: Brief statement about the reason for termination (typically noting it was at employee's request)
9. Closing Formula: Standard closing statement expressing gratitude and good wishes
10. Signature Block: Company representative's name, title, and signature
1. Special Achievements: Notable projects, achievements, or contributions during employment - included when the employee has specific accomplishments worth highlighting
2. Training and Development: List of significant training programs or qualifications obtained during employment - included when relevant to career progression
3. Management Responsibilities: Details about team leadership or project management roles - included for employees who held supervisory positions
4. Language Skills: Assessment of language proficiency if relevant to the role - included for positions requiring multiple language skills
5. International Assignments: Information about work in different countries or with international teams - included for employees with international experience
1. Certificates Copy: Copies of relevant certificates or qualifications obtained during employment - attached when specifically requested
2. Project List: Detailed list of major projects and responsibilities - attached for complex technical or project-based roles
3. Performance Reviews: Summary of formal performance evaluations - attached when specifically requested and agreed upon
Relevant legal definitions
Clauses
Relevant Industries
Technology
Healthcare
Financial Services
Manufacturing
Retail
Education
Professional Services
Construction
Hospitality
Transportation
Energy
Telecommunications
Public Sector
Non-Profit
Media and Entertainment
Real Estate
Agriculture
Mining
Pharmaceutical
Automotive
Relevant Teams
Human Resources
Legal
Administration
Executive Leadership
Operations
Finance
Marketing
Sales
Information Technology
Research and Development
Customer Service
Quality Assurance
Production
Supply Chain
Public Relations
Relevant Roles
Chief Executive Officer
Human Resources Director
Department Manager
Team Leader
Project Manager
Software Developer
Financial Analyst
Marketing Specialist
Sales Representative
Administrative Assistant
Operations Manager
Research Scientist
Legal Counsel
Customer Service Representative
Production Supervisor
Quality Assurance Specialist
Business Analyst
Account Manager
Technical Support Engineer
Healthcare Professional
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