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The Employment Reference Letter (Arbeitszeugnis) is a mandatory document under Austrian employment law that employers must provide upon the termination of an employment relationship. It serves as an official record of the employee's tenure, responsibilities, and performance evaluation. This document is particularly significant in the Austrian business culture, where detailed and standardized reference letters are expected during job applications. The content must balance truthfulness with benevolence, following established legal precedents and industry-standard phraseology. The letter typically includes information about the duration of employment, position held, main responsibilities, performance assessment, and behavioral evaluation. Its issuance is governed by several Austrian laws, including the Employment Contract Law Act (AVRAG) and the General Civil Code (ABGB), making it a crucial document for both employers and employees in the Austrian labor market.

1. Company Information and Letterhead: Official company letterhead including full legal name, address, and other contact details

2. Date and Reference: Current date and any internal reference numbers

3. Employee Personal Information: Full name, date of birth (optional but common in Austria), and position title of the employee

4. Duration of Employment: Precise start and end dates of the employment relationship

5. Position and Responsibilities: Detailed description of the employee's role, main duties, and areas of responsibility

6. Performance Evaluation: Assessment of the employee's performance, work quality, and reliability using standard Austrian reference letter terminology

7. Conduct Description: Statement about the employee's behavior towards superiors, colleagues, and clients/customers

8. Reason for Departure: Brief neutral statement about the reason for termination (typically only included if positive or if employee requests it)

9. Closing Statement: Standard closing formula expressing gratitude and future wishes

10. Signature Block: Official signature of authorized representative, including name and position