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1. Modernization and Upgrades: Used when the agreement may include future modernization or upgrade works

2. Special Access Requirements: Included for buildings with specific security or access protocols

3. Emergency Response Service: Optional enhanced emergency response services beyond standard maintenance

4. Performance Penalties: Include when specific performance metrics are crucial with associated penalties

5. Spare Parts Management: Used when specific arrangements for spare parts storage or management are needed

6. Training and Documentation: Include when the maintenance company must provide training to building staff

7. Environmental Requirements: Used when specific environmental standards or certifications must be met

1. Schedule 1 - Equipment Specifications: Detailed technical specifications of the elevator(s) covered by the agreement

2. Schedule 2 - Maintenance Checklist: Comprehensive list of maintenance tasks and their frequencies

3. Schedule 3 - Price Schedule: Detailed breakdown of fees, including standard services and additional charges

4. Schedule 4 - Service Level Agreement: Specific performance metrics, response times, and service standards

5. Schedule 5 - Safety Procedures: Detailed safety protocols and procedures for maintenance work

6. Schedule 6 - Contact Information: List of key contacts for both parties, including emergency contacts

7. Appendix A - Compliance Certificates: Copies of relevant certifications and compliance documents

8. Appendix B - Maintenance Log Template: Standard format for recording maintenance activities and incidents