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1. Insurance: Specific insurance requirements - include when high-value equipment is involved or services carry significant risks

2. Intellectual Property: IP rights and licenses - include when maintenance involves software or proprietary systems

3. Data Protection: GDPR compliance provisions - include when personal data processing is involved

4. Environmental Compliance: Environmental obligations - include when maintenance activities have environmental impact

5. Training: Training requirements - include when customer staff need training on maintained systems

6. Spare Parts: Spare parts management - include when specific parts procurement and storage arrangements are needed

7. Subcontracting: Subcontracting terms - include when service provider likely to use subcontractors

8. Emergency Services: Emergency response provisions - include for critical systems maintenance

1. Schedule 1 - Service Specification: Detailed technical specifications of maintenance services

2. Schedule 2 - Service Levels: Detailed service level requirements and KPIs

3. Schedule 3 - Fee Schedule: Detailed pricing, including rates for different service types

4. Schedule 4 - Maintained Equipment: List and details of equipment covered by maintenance services

5. Schedule 5 - Contact Details: Key contacts and escalation procedures

6. Schedule 6 - Maintenance Schedule: Planned maintenance dates and frequencies

7. Appendix A - Report Templates: Standard templates for maintenance reports and documentation

8. Appendix B - Operating Procedures: Standard operating procedures for maintenance activities