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1. Health and Safety Requirements: Specific health and safety protocols when working in hazardous environments or with dangerous equipment

2. Emergency Services: Provisions for emergency repair services outside normal working hours

3. Spare Parts Management: Procedures for managing and supplying spare parts if included in the service scope

4. Training and Documentation: Requirements for training client's personnel and maintaining documentation if applicable

5. Environmental Compliance: Specific environmental requirements and waste management procedures

6. Subcontracting: Terms and conditions for using subcontractors if allowed

7. Performance Monitoring: KPIs and performance monitoring procedures for larger contracts

8. Transition and Exit: Procedures for contract termination and transition to new service providers for critical systems

1. Schedule 1 - Service Specifications: Detailed technical specifications of maintenance and repair services

2. Schedule 2 - Equipment List: List of equipment covered under the maintenance agreement

3. Schedule 3 - Pricing Schedule: Detailed pricing information including rates for different services

4. Schedule 4 - Service Level Agreement: Detailed service levels, response times, and performance metrics

5. Schedule 5 - Planned Maintenance Schedule: Schedule of planned preventive maintenance activities

6. Schedule 6 - Contact Details: Key contacts and escalation procedures

7. Schedule 7 - Site Access Procedures: Procedures for accessing client sites and facilities

8. Appendix A - Report Templates: Standard templates for maintenance reports and documentation