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Incident and Non-Conformance Management Form Template for Denmark

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Key Requirements PROMPT example:

Incident and Non-Conformance Management Form

I need an Incident and Non-Conformance Management Form to document and track incidents and non-conformances in our manufacturing process, ensuring compliance with ISO standards. The form should include sections for incident description, root cause analysis, corrective actions, and verification of effectiveness, with space for signatures from responsible parties.

What is an Incident and Non-Conformance Management Form?

The Incident and Non-Conformance Management Form helps Danish organizations track and respond to workplace issues, accidents, and deviations from standard procedures. It's a crucial tool that aligns with Denmark's Work Environment Act (Arbejdsmiljøloven) requirements for systematic documentation of safety incidents and quality control problems.

Companies use this form to record specific details about what went wrong, analyze root causes, and plan corrective actions. The document plays a vital role in maintaining compliance with Danish safety regulations and ISO standards, while also helping prevent similar issues from happening again. Safety representatives (arbejdsmiljørepræsentanter) often reference these forms during workplace inspections and improvement initiatives.

When should you use an Incident and Non-Conformance Management Form?

Use an Incident and Non-Conformance Management Form immediately after any workplace accident, near-miss, or deviation from standard procedures. This includes equipment malfunctions, safety breaches, quality control issues, or situations where employees face unexpected risks. Danish law requires prompt documentation of these events, particularly under the Work Environment Act's reporting requirements.

Fill out the form when discovering process violations, failed inspections, or customer complaints about product quality. Time matters - completing it within 24 hours helps preserve accurate details and meets regulatory deadlines. The form proves especially valuable during workplace safety audits, ISO certification reviews, and investigations by the Danish Working Environment Authority (Arbejdstilsynet).

What are the different types of Incident and Non-Conformance Management Form?

  • Basic Incident Report: Focuses on workplace accidents and injuries, aligning with Danish Work Environment Act requirements. Includes sections for witness statements and immediate response actions.
  • Quality Non-Conformance Form: Tracks product or service deviations from ISO standards, with detailed root cause analysis and corrective measure planning.
  • Environmental Incident Log: Specifically designed for environmental breaches or concerns, meeting Danish Environmental Protection Act requirements.
  • Combined Safety-Quality Form: Comprehensive version covering both safety incidents and quality issues, popular among manufacturing and construction companies.
  • Digital Reporting Template: Modern electronic version with automated workflow features, compliant with Danish digital documentation standards.

Who should typically use an Incident and Non-Conformance Management Form?

  • Safety Representatives: Lead the documentation process when incidents occur, ensuring accurate reporting and follow-up under Danish workplace safety laws.
  • Department Managers: Review and approve forms, implement corrective actions, and maintain departmental compliance records.
  • Quality Control Officers: Monitor non-conformances against ISO standards and internal quality procedures.
  • Arbejdstilsynet Inspectors: Review completed forms during workplace inspections and investigations.
  • HR Departments: Maintain incident records, coordinate training responses, and ensure proper documentation for legal compliance.
  • External Auditors: Evaluate incident management processes during certification audits and compliance reviews.

How do you write an Incident and Non-Conformance Management Form?

  • Incident Details: Gather exact date, time, location, and sequence of events while memories are fresh.
  • Witness Information: Collect statements and contact details from all witnesses within 24 hours.
  • Photo Documentation: Take clear photos of any physical evidence, damages, or unsafe conditions.
  • Process Documentation: Review relevant standard operating procedures and identify any deviations.
  • Risk Assessment: Document immediate safety measures taken and potential future risks.
  • Compliance Check: Verify alignment with Danish Work Environment Act reporting requirements.
  • Action Planning: Define specific corrective actions, responsibilities, and completion deadlines.

What should be included in an Incident and Non-Conformance Management Form?

  • Incident Identification: Unique reference number, date, time, and location details compliant with Danish documentation standards.
  • Event Description: Detailed account of the incident or non-conformance, including immediate actions taken.
  • Risk Classification: Assessment of severity and potential consequences as required by Arbejdsmiljøloven.
  • Root Cause Analysis: Systematic evaluation of contributing factors and underlying causes.
  • Corrective Actions: Specific measures, timelines, and responsible parties for implementation.
  • GDPR Compliance: Data handling procedures and privacy protection statements.
  • Authorization Section: Signatures from safety representative, department manager, and affected parties.

What's the difference between an Incident and Non-Conformance Management Form and an Incident Report?

While both documents address workplace incidents, the Incident and Non-Conformance Management Form differs significantly from an Incident Report. Let's explore their key distinctions:

  • Scope and Purpose: The Form covers both incidents and quality deviations, while Incident Reports focus solely on accidents or safety events.
  • Follow-up Actions: The Form includes detailed corrective action planning and implementation tracking, whereas Incident Reports primarily document what happened.
  • Regulatory Compliance: The Form aligns with both ISO quality standards and Danish workplace safety laws, making it more comprehensive for organizational compliance.
  • Usage Timeline: The Form remains active until all corrective actions are completed, while Incident Reports typically close once the initial documentation is finished.
  • User Responsibility: Multiple stakeholders contribute to the Form over time, compared to Incident Reports which usually involve only the immediate witnesses and supervisor.

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