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An Incident and Non-Conformance Management Form helps organizations track and respond to workplace accidents, safety issues, and quality deviations. In India, these forms play a crucial role in meeting ISO standards and regulatory requirements, particularly under the Factories Act and OHSAS 18001 guidelines.

The form captures essential details like incident descriptions, root causes, immediate actions taken, and preventive measures. Companies use it to document everything from minor workplace accidents to major quality control issues, creating an audit trail that helps prevent future problems and demonstrates compliance with Indian safety and quality management regulations.

Use an Incident and Non-Conformance Management Form immediately after any workplace incident, quality deviation, or safety breach occurs. This includes situations like machinery malfunctions, chemical spills, worker injuries, product defects, or violations of standard operating procedures in your facility.

The form becomes essential when reporting to Indian regulatory bodies like the Factories Inspectorate or during ISO audits. Fill it out while details are fresh - within 24 hours of the incident. Quick documentation helps protect your organization legally, supports insurance claims, and creates the paper trail needed for root cause analysis and preventing similar issues in the future.

• Basic Incident Reports: Track workplace accidents, injuries, and near-misses with emphasis on immediate response and corrective actions
• Quality Non-Conformance Forms: Document product defects, process deviations, and quality control issues in manufacturing settings
• Environmental Incident Forms: Focus on environmental breaches, chemical spills, and pollution-related events as per PCB regulations
• Safety Compliance Reports: Detail violations of safety protocols, PPE non-compliance, and workplace hazards under Factory Act requirements
• Integrated Management System Forms: Combine quality, safety, and environmental tracking for organizations following multiple ISO standards

• Safety Officers: Lead the documentation process and ensure proper incident reporting across all facility departments
• Department Managers: Review and validate incidents within their areas, implement corrective actions, and track completion
• Quality Control Teams: Document product or process non-conformances and coordinate with production teams on solutions
• HR Departments: Handle employee-related incidents and maintain records for compliance with labor laws
• Factory Inspectors: Review incident records during regulatory audits and verify compliance with Indian safety standards
• ISO Auditors: Evaluate the effectiveness of incident management systems during certification assessments

• Incident Details: Collect exact date, time, location, and sequence of events while memories are fresh
• People Involved: Record names and roles of all witnesses, affected employees, and responding staff members
• Physical Evidence: Gather photos, videos, equipment readings, and relevant documentation
• Initial Response: Document immediate actions taken, including first aid or emergency measures
• Root Cause Analysis: Identify and note contributing factors using the 5-Why method
• Compliance Check: Verify alignment with Factory Act requirements and ISO standards
• Corrective Actions: List specific steps to prevent recurrence, with clear timelines and responsibilities

• Incident Identification: Unique reference number, date, time, and location details as per ISO documentation standards
• Classification Section: Clear categorization of incident type following Factory Act guidelines
• Risk Assessment: Severity rating and potential impact analysis aligned with OHSAS requirements
• Witness Statements: Dated and signed accounts from all relevant parties
• Corrective Actions: Detailed plan with timelines and responsible persons
• Management Review: Sign-off section for department head and safety officer
• Legal Compliance: Statement confirming adherence to relevant Indian safety regulations
• Documentation Trail: Attachments section for supporting evidence and follow-up records

The Incident and Non-Conformance Management Form differs significantly from an Incident and Non-Conformance Management Policy in both scope and application. While they work together, they serve distinct purposes in your organization's risk management framework.

• Documentation Focus: The Form captures specific incident details and immediate responses, while the Policy outlines the overall procedures and protocols for handling incidents
• Usage Timeline: Forms are filled out after each incident occurs, but the Policy remains constant as a standing document that guides all incident management
• Legal Status: The Form serves as evidence for regulatory compliance and insurance claims, while the Policy establishes governance framework and organizational standards
• Flexibility: Forms can be modified based on incident type and severity, but the Policy maintains consistent organizational guidelines
• Reporting Chain: Forms follow the reporting structure defined in the Policy, making them complementary but distinct tools