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An Incident and Non-Conformance Management Form helps organizations track and respond to workplace accidents, safety issues, and quality control problems. In Singapore, businesses use these forms to comply with Workplace Safety and Health Act requirements and maintain ISO certification standards.

The form documents critical details about what went wrong, immediate actions taken, root cause analysis, and corrective measures to prevent future occurrences. It's particularly important in regulated industries like manufacturing, healthcare, and construction, where Singapore's Ministry of Manpower requires formal incident reporting and systematic handling of safety breaches.

Use an Incident and Non-Conformance Management Form immediately after any workplace accident, near-miss, or quality deviation occurs. This includes machinery malfunctions, safety breaches, chemical spills, or situations where processes don't meet established standards. Under Singapore's Workplace Safety and Health Act, employers must report serious incidents within 10 days.

The form becomes essential during safety audits, MOM inspections, or when applying for certifications like ISO 9001. Complete it while details are fresh - documenting exact times, locations, and witnesses helps protect your organization legally and creates a reliable record for investigating root causes and implementing improvements.

• Basic Incident Report: Captures essential details about workplace accidents, injuries, or near-misses - ideal for small businesses and standard compliance needs
• Quality Non-Conformance Form: Focuses on production defects, quality control issues, and ISO standard deviations in manufacturing settings
• Environmental Incident Log: Specialized for tracking chemical spills, emissions breaches, or environmental compliance issues under NEA regulations
• Healthcare Variance Report: Tailored for medical facilities to document patient safety events and clinical process deviations
• Integrated HSE Form: Comprehensive version combining health, safety, and environmental incidents for larger organizations with complex reporting needs

• Safety Officers: Responsible for initiating and completing the Incident and Non-Conformance Management Form, investigating incidents, and recommending corrective actions
• Department Managers: Review incidents within their areas, verify details, and ensure implementation of preventive measures
• HR Personnel: Maintain records, coordinate with insurers, and handle injury compensation claims under WICA
• External Auditors: Evaluate incident documentation during ISO certification audits or safety compliance reviews
• MOM Inspectors: Access these forms during workplace investigations and enforcement actions under Singapore's WSH Act

• Initial Details: Record exact date, time, location, and type of incident while events are fresh
• Witness Information: Gather names and contact details of all witnesses, plus their immediate accounts
• Evidence Collection: Take photos, preserve CCTV footage, and secure any relevant equipment or materials
• Impact Assessment: Document injuries, property damage, operational disruptions, and potential environmental effects
• Root Cause Analysis: Identify contributing factors and underlying causes through systematic investigation
• Corrective Actions: Detail immediate fixes and long-term preventive measures with clear timelines

• Incident Details: Full description including date, time, location, and nature of incident as required by WSH Act
• Personnel Information: Names and roles of all involved parties, including witnesses and reporting officer
• Risk Assessment: Evaluation of incident severity and potential consequences under MOM guidelines
• Compliance Statement: Reference to relevant Singapore safety regulations and standards being monitored
• Corrective Actions: Detailed plan for immediate and long-term remedial measures with timelines
• Authentication Section: Dated signatures of incident investigator, department head, and safety officer

While both documents address workplace incidents, an Incident and Non-Conformance Management Form differs significantly from an Incident and Non-Conformance Management Policy. Let's explore their key distinctions:

• Purpose and Timing: The Form is a reactive document used to record specific incidents when they occur, while the Policy outlines proactive procedures and guidelines for handling future incidents
• Scope: The Form captures detailed information about a single event, including witness statements and immediate actions taken. The Policy provides comprehensive frameworks for managing all types of incidents
• Legal Usage: Forms serve as evidence in investigations and insurance claims under Singapore's WSH Act, while Policies demonstrate organizational compliance with safety regulations
• Audience: Forms are completed by front-line staff and safety officers, while Policies guide management and shape organizational procedures