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An Incident and Non-Conformance Management Form helps organizations track and document workplace issues, accidents, or deviations from standard procedures. It's a crucial tool for Filipino businesses to comply with DOLE's Occupational Safety and Health Standards and ISO quality management requirements.

This form captures essential details about what went wrong, who was involved, and what actions were taken to fix the problem. Companies use it to prevent similar incidents, improve safety protocols, and demonstrate their commitment to regulatory compliance. It's particularly important in manufacturing, healthcare, and construction sectors where strict quality and safety standards apply.

Use an Incident and Non-Conformance Management Form immediately after any workplace accident, safety breach, or deviation from standard operating procedures. This includes equipment malfunctions, injuries, near-misses, quality control issues, or violations of DOLE safety regulations.

Fill out the form when chemical spills occur, machinery breaks down unexpectedly, employees experience injuries, or products fail quality checks. Quick documentation helps meet Philippines' regulatory requirements, supports insurance claims, and creates a clear record for investigating root causes. Manufacturing plants, construction sites, and healthcare facilities especially need this documentation to maintain their permits and ISO certifications.

• Basic Incident Report: Captures essential details about accidents, injuries, or safety violations - includes date, location, people involved, and immediate actions taken
• Quality Non-Conformance Form: Focuses on product defects, quality control issues, and deviations from ISO standards in manufacturing
• Environmental Incident Form: Specifically tracks environmental breaches, chemical spills, or violations of DENR regulations
• Healthcare Variance Report: Documents medical errors, patient safety incidents, and deviations from clinical protocols
• Root Cause Analysis Form: Detailed version that includes investigation findings, corrective actions, and preventive measures

• Safety Officers: Lead the incident reporting process and ensure proper documentation following DOLE guidelines
• Department Supervisors: Review and verify incident details, implement immediate corrective actions
• Quality Control Managers: Document and track non-conformance issues, especially in ISO-certified facilities
• HR Personnel: Maintain records, coordinate with insurance providers, and handle employee-related incidents
• Compliance Officers: Ensure forms meet regulatory requirements and support audit readiness
• Executive Management: Review trends, approve major corrective actions, and allocate resources for improvements

• Basic Details: Record date, time, location, and names of all people involved in the incident
• Incident Description: Document exact sequence of events, conditions, and immediate actions taken
• Evidence Collection: Gather photos, witness statements, and relevant documentation like maintenance records
• Risk Assessment: Evaluate severity level and potential impact on operations or safety
• Corrective Actions: Detail immediate fixes and long-term preventive measures
• Compliance Check: Ensure form aligns with DOLE requirements and company safety protocols
• Verification: Get signatures from relevant supervisors and witnesses

• Incident Details: Complete description including date, time, location, and nature of incident per DOLE requirements
• Affected Parties: Names and roles of all individuals involved, witnesses, and reporting personnel
• Risk Classification: Clear categorization of incident severity and potential impact assessment
• Corrective Actions: Detailed immediate and long-term measures taken to address the issue
• Compliance Statement: Reference to relevant DOLE regulations and company safety policies
• Documentation: List of supporting evidence, photos, or witness statements attached
• Authorization Section: Designated spaces for required signatures and dates from relevant authorities

While an Incident and Non-Conformance Management Form documents specific events or deviations, the Incident and Non-Conformance Management Policy sets the overall framework for handling such situations. Let's explore their key differences:

• Purpose: The Form captures specific incident details and immediate responses, while the Policy outlines the company's systematic approach to handling all incidents and non-conformances
• Timing: Forms are filled out after each incident occurs, while the Policy remains constant and is updated annually or as needed
• Content Scope: Forms contain incident-specific information like dates, names, and actions taken; Policies detail reporting procedures, roles, responsibilities, and compliance requirements
• Legal Standing: Forms serve as evidence for regulatory compliance and insurance claims, while Policies demonstrate organizational commitment to DOLE standards and risk management