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Subscription Service Agreement

Subscription Service Agreement Template for Germany

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Key Requirements PROMPT example:

Subscription Service Agreement

"I need a Subscription Service Agreement for my B2B SaaS platform launching in March 2025, compliant with German law, specifically for enterprise customers in the financial services sector with enhanced data security provisions and multi-user licensing options."

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Document background
This Subscription Service Agreement template is designed for use under German law when establishing recurring service relationships between service providers and subscribers. It is particularly relevant for digital services, software-as-a-service, and other subscription-based offerings in the German market. The agreement incorporates mandatory provisions from the German Civil Code (BGB), EU GDPR requirements, and German consumer protection laws. It provides a comprehensive framework for defining service terms, payment obligations, usage rights, data protection measures, and termination procedures. This template is suitable for both B2B and B2C relationships and includes specific provisions required by German law regarding contract formation, general terms and conditions (AGB-Recht), and digital service delivery.
Suggested Sections

1. Parties: Identification of the contracting parties, including registered addresses and company details

2. Background: Context of the agreement and brief description of the subscription service

3. Definitions: Definitions of key terms used throughout the agreement

4. Service Description: Detailed description of the subscription services, including scope and delivery method

5. Subscription Term and Renewal: Initial term, renewal conditions, and notice periods for termination

6. Fees and Payment: Subscription fees, payment terms, pricing changes, and payment methods

7. Service Level Commitments: Performance standards, availability commitments, and support services

8. User Access and Restrictions: Terms of service access, user accounts, and usage restrictions

9. Data Protection and Privacy: GDPR compliance, data processing terms, and privacy obligations

10. Intellectual Property Rights: IP ownership, licenses, and usage rights

11. Confidentiality: Protection of confidential information and trade secrets

12. Liability and Warranties: Limitation of liability, warranties, and disclaimers according to German law

13. Termination: Termination rights, process, and consequences

14. Final Provisions: Governing law, jurisdiction, severability, and entire agreement clauses

Optional Sections

1. Free Trial Terms: Include when offering a free trial period before paid subscription begins

2. Professional Services: Include when additional implementation or consulting services are offered

3. Service Level Agreement (SLA): Include for enterprise customers requiring specific performance metrics

4. Reseller Provisions: Include when services can be resold or when working with channel partners

5. Multi-User Subscriptions: Include for enterprise licenses with multiple user provisions

6. Beta Services: Include when offering beta or preview features

7. High-Risk Activities: Include when service usage needs to be restricted for certain high-risk scenarios

8. Insurance Requirements: Include for enterprise customers requiring specific insurance coverage

Suggested Schedules

1. Service Specification: Detailed technical specifications and feature list of the subscription service

2. Service Level Agreement: Detailed service levels, metrics, and remedies

3. Pricing Schedule: Detailed pricing tiers, volume discounts, and payment terms

4. Data Processing Agreement: GDPR-compliant data processing terms and details

5. Security Requirements: Security standards, protocols, and compliance requirements

6. Support Services Description: Support level descriptions, response times, and escalation procedures

7. Acceptable Use Policy: Detailed rules and restrictions for service usage

8. Service Locations: Geographic locations of service delivery and data storage

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions
















































Clauses









































Relevant Industries

Software & Technology

Digital Services

E-commerce

Media & Entertainment

Professional Services

Financial Services

Healthcare Technology

Education Technology

Cloud Services

Telecommunications

Business Services

Consumer Services

Relevant Teams

Legal

Sales

Customer Success

Product

Compliance

Finance

Operations

Procurement

Information Technology

Data Protection

Business Development

Account Management

Relevant Roles

Legal Counsel

Contract Manager

Chief Legal Officer

Sales Director

Account Executive

Customer Success Manager

Product Manager

Compliance Officer

Data Protection Officer

Chief Technology Officer

Chief Financial Officer

Business Development Manager

Operations Manager

Procurement Manager

Industries









Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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